# Chaport Alternative: AI That Writes the Answer, From $39 · Communicate > Honest Communicate vs Chaport comparison: AI-written answers with sources from $39 vs keyword bots from $99. Where Chaport wins, too. - **URL:** https://communicate.so/alternatives/chaport --- Chaport alternative # The Chaport alternative with AI that writes the answer. Chaport’s chatbots and FAQ bot start on Unlimited, from $99 a month, and the FAQ bot suggests articles by keyword. Communicate’s Agent writes the answer from your pages, with a source. Starter is $39 a month for 3 teammates. Try it for a one-time $1. [Start with 100 credits](https://app.communicate.so)[Book Demo](https://cal.com/team/tinycheque/communicate) One-time $1 activation · 100 credits included · No automatic subscription QuestionAnswer It writes the answer for you. Not a list of links. AnswersSourcesHandoff Pause autoplay Your help center. Your inbox. Your team. [Compare Communicate and Chaport row by row](#compare) Communicate vs Chaport ## Every row, at monthly list price. Chaport wins on a free plan for 2 operators, unlimited operators on Unlimited, Facebook, Telegram, and Viber, and desktop and mobile apps. Communicate wins on AI-written answers, a lower price for bots, Actions, and In-App Messages. All of it is below. ### How you try it Communicate$1 once: 100 credits that never expire, nothing renews ChaportFree plan for 2 operators; 14-day trial of Unlimited ### Cheapest plan with a bot CommunicateStarter $39/mo ChaportUnlimited $99 to $129/mo ### How the bot answers CommunicateWrites the answer from your pages, with a source ChaportRule-based bots; FAQ bot suggests articles by keyword ### Operators Communicate3 on Starter, 10 on Growth ChaportUnlimited on Unlimited ### Facebook, Telegram, Viber CommunicateMessenger coming soon ChaportFrom Pro ### Desktop and mobile apps CommunicateWeb app ChaportEvery plan ### Human takeover and shared inbox CommunicateEvery Plan ChaportEvery plan ### Agent takes actions CommunicateLookups, forms, and your API, with approval rules ChaportNot listed on its pricing page ### Messages inside your product CommunicateIn-App Messages on every Plan ChaportAuto-invitations ### API, MCP, and CLI access CommunicateAll three on every Plan ChaportREST and JavaScript API from Pro DecisionCommunicateChaport How you try it$1 once: 100 credits that never expire, nothing renewsFree plan for 2 operators; 14-day trial of Unlimited Cheapest plan with a botStarter $39/moUnlimited $99 to $129/mo How the bot answersWrites the answer from your pages, with a sourceRule-based bots; FAQ bot suggests articles by keyword Operators3 on Starter, 10 on GrowthUnlimited on Unlimited Facebook, Telegram, ViberMessenger coming soonFrom Pro Desktop and mobile appsWeb appEvery plan Human takeover and shared inboxEvery PlanEvery plan Agent takes actionsLookups, forms, and your API, with approval rulesNot listed on its pricing page Messages inside your productIn-App Messages on every PlanAuto-invitations API, MCP, and CLI accessAll three on every PlanREST and JavaScript API from Pro Chaport figures come from chaport.com/pricing, checked on 3 October 2026. Pro is $29 to $39/mo for 4 operators and Unlimited is $99 to $129/mo, depending on billing period. “Not listed” means the pricing page does not show it; check with Chaport if it matters to you. [Start with 100 credits](https://app.communicate.so) Yearly totals, checked ## What chat with a bot costs over a year. List prices from chaport.com/pricing and our Plans, checked on 3 October 2026. Chaport bots are rule-based and keyword-based; ours writes answers with AI. Chaport has a free plan; we do not. - 01 · $1,080 a year ### Less, billed monthly Chaport Unlimited: $129/mo, or $1,548 a year. Communicate Starter: $39/mo, or $468 a year, with 3,000 AI replies a month. - 02 · $798 a year ### Less, billed yearly Chaport Unlimited: $99/mo billed yearly, or $1,188. Communicate Starter billed yearly: $390. - 03 · Every answer ### Comes with its source So you can check what the Agent said. Chaport’s FAQ bot sends article suggestions. What changes ## Chaport is simple live chat. Communicate adds AI that answers for you. Chaport is friendly, low-cost live chat with a free plan. If you want the bot to answer in its own words, compare the plans. - 01 ### Answers, not keyword matches Chaport’s FAQ bot suggests articles based on keywords. Communicate’s Agent reads your pages and writes the answer, with its source. - 02 ### AI from $39 Chaport chatbots start on Unlimited, from $99 a month. Communicate Starter is $39 a month with 3,000 AI replies. - 03 ### Actions with approval The Agent can look up an order or call your API. Mark risky Actions Member required. ++++ Used in production ## Already answering customer questions. - Teams building software - Teams making content - Teams running everyday tools - Autoposting - Vrid - Niyam - FAAD Network - Nimblocity - Pure Digital - QCall - Serri - The Medical Insurance Exchange How it works ## Turn your knowledge base into real answers. Setup takes about 5 minutes. Your Chaport widget stays live until you swap the snippet. - 01 Sources Add your help articles and pages Point the Agent at the same website, help pages, and files. There is no import from Chaport, so you add each source by hand. Knowledge Connected Help articles Ready for answers - Website Ready for answers - Pricing page Ready for answers - 02 Hand off Say when a person should take over Write plain rules for sales, billing, and hard questions. The chat lands in the Shared Inbox, assigned. Handoff rules Saved Sales question Hand off - Billing question Member required - How-to question Agent answers - 03 Compare Ask both the same twenty questions Use questions from your Chaport history. Compare answers and sources, then decide. Preview Grounded Question Do you ship to Canada? - Source Shipping page - Result Ready to publish ++++Knowledge Connected - Help articles Ready for answers - Website Ready for answers - Pricing page Ready for answers Handoff rules Saved - Sales question Hand off - Billing question Member required - How-to question Agent answers Preview Grounded - Question Do you ship to Canada? - Source Shipping page - Result Ready to publish 01 / 03 Designed for the edge cases ## What you get on every Plan. No add-ons. Plans differ only in credits, seats, and Agents. 01 ### AI Agents with sources 3 Agents on Starter and 10 on Growth, each answering with a citation. Removesbot scripts you write by hand. 02 ### Shared Inbox and assignment Handed-off chats arrive with the full history. Teammate replies never use credits. Removeschats that wait for an operator. 03 ### In-App Messages Show a message inside your product to the right people at the right time. Removesa separate tool for nudges. 04 ### API, MCP, and CLI Work with Conversations and Agents from your code, an AI assistant, or the terminal. Removesthe dashboard as the only way in. ++++ AI Agents with sources Shared Inbox and assignment In-App Messages API, MCP, and CLI Every feature here runsthrough the same Agent. ## Ask how Communicate compares to Chaport. This page runs on Communicate. Type a question below and the assistant on this page answers it. Where is my order #4821? It left the warehouse on Tuesday. Tracking says it arrives Thursday.From: Shipping times That helped Choose what it can read - Help center articles - Refund policy PDF - Past support replies - Product pages Tasks it may run Check order status Update a delivery address Issue a refund Refunds wait for a teammate to approve. Sam joined the chat Handed over with the full thread S Reply style FriendlyFormalShort Drop a help PDF anywhere Answered from your help pages Question askedTeammate if needed Ask our support assistant a question FAQ ## What Chaport users ask before they switch. Including the cases where Chaport is the better fit. ### 01Which Chaport plan has chatbots? ### 02Does Chaport’s FAQ bot write answers? ### 03Is there a free plan? ### 04Can I keep my Chaport knowledge base? ### 05Is my data safe? ### 06When is Chaport the better choice? READY WHEN YOU ARE ## Answers, not article links. Open the Workspace for $1, add your help articles, and see what the AI writes. [Start with 100 credits](https://app.communicate.so)[Or book a demo](https://cal.com/team/tinycheque/communicate)[Back to the top](#home) One-time $1 activation · Grounded answers · Human takeover · Cancel anytime