# ChatBot.com Alternative: $39/mo for the Whole Team · Communicate > Honest Communicate vs ChatBot.com comparison: $39 total for 3 seats and 3,000 AI replies vs per-user plans. Where ChatBot.com wins on channels, too. - **URL:** https://communicate.so/alternatives/chatbot-com --- ChatBot.com alternative # The ChatBot.com alternative priced per team, not per user. ChatBot.com Essential is $25 per user a month, and AI Agent resolutions start on Growth at $99 per user. Communicate Starter is $39 a month in total for 3 teammates and 3,000 AI replies. Try it for a one-time $1. [Start with 100 credits](https://app.communicate.so)[Book Demo](https://cal.com/team/tinycheque/communicate) One-time $1 activation · 100 credits included · No automatic subscription Starter3 seats $39 for three people. Not $39 per person. PriceAI volumeHandoff Pause autoplay Your help center. Your inbox. Your team. [Compare Communicate and ChatBot.com row by row](#compare) Communicate vs ChatBot.com ## Every row, at monthly list price. ChatBot.com wins on channels (Messenger, WhatsApp, SMS), ticketing, a visual story builder, and a Shopify app on every plan. Communicate wins on price per team, AI volume, and Actions with approval. All of it is below. ### How you try it Communicate$1 once: 100 credits that never expire, nothing renews ChatBot.com14-day trial, no card ### Price for 3 people CommunicateStarter: $39/mo total ChatBot.comEssential: $75/mo ### Price for 10 people CommunicateGrowth: $99/mo total ChatBot.comEssential: $250/mo; Growth: $990/mo ### AI included each month Communicate3,000 AI replies on Starter, 8,000 on Growth ChatBot.com200 AI Agent resolutions on Growth ### Human takeover and shared inbox CommunicateEvery Plan ChatBot.comEvery plan ### Ticketing CommunicateZendesk integration coming soon ChatBot.comEvery plan ### Messenger, WhatsApp, SMS CommunicateWhatsApp and Messenger coming soon; no SMS ChatBot.comEvery plan ### Agent takes actions CommunicateLookups, forms, and your API, with approval rules ChatBot.comBot stories and Shopify app ### Messages inside your product CommunicateIn-App Messages on every Plan ChatBot.comNot listed on its pricing page ### API, MCP, and CLI access CommunicateAll three on every Plan ChatBot.comAPI and MCP on every plan DecisionCommunicateChatBot.com How you try it$1 once: 100 credits that never expire, nothing renews14-day trial, no card Price for 3 peopleStarter: $39/mo totalEssential: $75/mo Price for 10 peopleGrowth: $99/mo totalEssential: $250/mo; Growth: $990/mo AI included each month3,000 AI replies on Starter, 8,000 on Growth200 AI Agent resolutions on Growth Human takeover and shared inboxEvery PlanEvery plan TicketingZendesk integration coming soonEvery plan Messenger, WhatsApp, SMSWhatsApp and Messenger coming soon; no SMSEvery plan Agent takes actionsLookups, forms, and your API, with approval rulesBot stories and Shopify app Messages inside your productIn-App Messages on every PlanNot listed on its pricing page API, MCP, and CLI accessAll three on every PlanAPI and MCP on every plan ChatBot.com figures come from its pricing page, now under Text, checked on 3 October 2026. “Not listed” means the pricing page does not show it; check with ChatBot.com if it matters to you. [Start with 100 credits](https://app.communicate.so) Yearly totals, checked ## What AI chat for a team costs over a year. Monthly list prices times 12, from ChatBot.com’s pricing page and our Plans, checked on 3 October 2026. ChatBot.com annual billing is lower: $19 and $79 per user. - 01 · $432 a year ### Less for three people ChatBot.com Essential: 3 users at $25 is $75/mo. Communicate Starter: $39/mo. That is $900 vs $468. - 02 · $10,692 a year ### Less for ten people with AI resolutions ChatBot.com Growth: 10 users at $99 is $990/mo. Communicate Growth: $99/mo for 10 seats and 8,000 AI replies. That is $11,880 vs $1,188. - 03 · 15x the AI ### Against ChatBot.com Growth ChatBot.com Growth includes 200 AI Agent resolutions a month. Communicate Starter includes 3,000 AI replies. What changes ## ChatBot.com covers every channel. Communicate gives you more AI per dollar. ChatBot.com, now part of Text, bundles chatbot, live chat, and ticketing with many channels. If your team grows or most chats should go to the AI, compare the totals. - 01 ### No per-user price ChatBot.com Essential is $25 per user a month. Communicate Starter is $39 for 3 seats; Growth is $99 for 10. - 02 ### More AI in the Plan ChatBot.com Growth includes 200 AI Agent resolutions. Communicate Starter includes 3,000 AI replies. - 03 ### Actions with approval The Agent can look up an order or call your API. Mark risky Actions Member required, so a person approves first. ++++ Used in production ## Already answering customer questions. - Teams building software - Teams making content - Teams running everyday tools - Autoposting - Vrid - Niyam - FAAD Network - Nimblocity - Pure Digital - QCall - Serri - The Medical Insurance Exchange How it works ## Rebuild your ChatBot.com bot on the same pages. Setup takes about 5 minutes. Your ChatBot.com widget stays live until you swap the snippet. - 01 Sources Add the pages your bot answers from Point the Agent at the same website, help pages, and files. There is no import from ChatBot.com, so you add each source by hand. Knowledge Connected Website Ready for answers - Help center Ready for answers - Returns policy Ready for answers - 02 Hand off Turn your bot stories into plain rules Where a ChatBot.com story sends a chat to a person, write a rule. The chat lands in the Shared Inbox, assigned. Handoff rules Saved Refund request Member required - Complaint Hand off - Order status Agent answers - 03 Compare Ask both the same twenty questions Use questions from your ChatBot.com history. Compare answers and sources, then decide. Preview Grounded Question How do I return an item? - Source Returns policy - Result Ready to publish ++++Knowledge Connected - Website Ready for answers - Help center Ready for answers - Returns policy Ready for answers Handoff rules Saved - Refund request Member required - Complaint Hand off - Order status Agent answers Preview Grounded - Question How do I return an item? - Source Returns policy - Result Ready to publish 01 / 03 Designed for the edge cases ## What you get on every Plan. No add-ons. Plans differ only in credits, seats, and Agents. 01 ### AI Agents with sources 3 Agents on Starter and 10 on Growth, each answering with a citation. Removesdrawing every answer as a bot story. 02 ### One credit per reply Every AI reply is one credit. Teammate replies are free. Removespaying again for each new user. 03 ### Shared Inbox and assignment Handed-off chats arrive with the full history, assigned to the right teammate. Removesa seat price that grows with the team. 04 ### API, MCP, and CLI Work with Conversations and Agents from your code, an AI assistant, or the terminal. Removesthe dashboard as the only way in. ++++ AI Agents with sources One credit per reply Shared Inbox and assignment API, MCP, and CLI Every feature here runsthrough the same Agent. ## Ask how Communicate compares to ChatBot.com. This page runs on Communicate. Type a question below and the assistant on this page answers it. Where is my order #4821? It left the warehouse on Tuesday. Tracking says it arrives Thursday.From: Shipping times That helped Choose what it can read - Help center articles - Refund policy PDF - Past support replies - Product pages Tasks it may run Check order status Update a delivery address Issue a refund Refunds wait for a teammate to approve. Sam joined the chat Handed over with the full thread S Reply style FriendlyFormalShort Drop a help PDF anywhere Answered from your help pages Question askedTeammate if needed Ask our support assistant a question FAQ ## What ChatBot.com users ask before they switch. Including the cases where ChatBot.com is the better fit. ### 01Is ChatBot.com now part of Text? ### 02How many AI resolutions does ChatBot.com include? ### 03Does Communicate support WhatsApp and SMS? ### 04Do I have to rebuild my bot stories? ### 05Is my data safe? ### 06When is ChatBot.com the better choice? READY WHEN YOU ARE ## One price for the whole team. Open the Workspace for $1, add your pages, and count what the AI answers alone. [Start with 100 credits](https://app.communicate.so)[Or book a demo](https://cal.com/team/tinycheque/communicate)[Back to the top](#home) One-time $1 activation · Grounded answers · Human takeover · Cancel anytime