# Engati Alternative: Website Support at a Listed Price · Communicate

> Honest Communicate vs Engati comparison: cited AI answers on your website at listed prices vs WhatsApp and omnichannel campaigns priced on request. Where Engati wins, too.

- **URL:** https://communicate.so/alternatives/engati

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Engati alternative

# The Engati alternative for website support, not WhatsApp campaigns.

Engati is built around WhatsApp and omnichannel campaigns, with plans that say "Request price" or "Book a demo" and a 7-day sandbox trial. Communicate does support on your website at a listed price: Starter is $39 a month. Try it for a one-time $1.

[Start with 100 credits](https://app.communicate.so)[Book Demo](https://cal.com/team/tinycheque/communicate)

One-time $1 activation · 100 credits included · No automatic subscription

SiteLive

Your website.

Chat widget and email.

WherePriceInbox

Pause autoplay

Your help center. Your inbox. Your team.

[Compare Communicate and Engati row by row](#compare)

Communicate vs Engati

## Every row, as each one publishes it.

Engati wins on WhatsApp, broadcasts, omnichannel campaigns, and partner programs. Communicate wins on public prices, cited answers, and Member-required Actions. All of it is below.

### How you start

Communicate$1 once: 100 credits that never expire, nothing renews

Engati7-day free trial in a sandbox, no card

### Price

CommunicatePublic: $19, $39, $99 a month

EngatiRequest price or book a demo

### WhatsApp

CommunicateComing soon

EngatiWhatsApp API, broadcasts, inbox

### Answers with sources

CommunicateEvery answer links its page

EngatiNot listed on its pricing page

### White label

CommunicateNot offered

EngatiWhitelabel partner plan

### Actions a person approves

CommunicateMember-required Actions

EngatiNot listed on its pricing page

DecisionCommunicateEngati

How you start$1 once: 100 credits that never expire, nothing renews7-day free trial in a sandbox, no card

PricePublic: $19, $39, $99 a monthRequest price or book a demo

WhatsAppComing soonWhatsApp API, broadcasts, inbox

Answers with sourcesEvery answer links its pageNot listed on its pricing page

White labelNot offeredWhitelabel partner plan

Actions a person approvesMember-required ActionsNot listed on its pricing page

Engati figures come from engati.ai/pricing, checked on 3 October 2026. “Not listed” means the page does not show it; check with Engati if it matters to you.

[Start with 100 credits](https://app.communicate.so)

What each one publishes

## What you can know before a call.

From engati.ai/pricing and our Plans, checked on 3 October 2026.

- 01 · $39 ### Communicate Starter 3 seats, 3,000 AI replies, about 1,000 chats a month.
- 02 · Request price ### Engati Standard Chatbot, live chat, and NLP; price on request.
- 03 · Engati wins ### On WhatsApp WhatsApp API, broadcasts, scheduling, and a WhatsApp inbox.

What changes

## Engati runs campaigns. Communicate answers customers.

Engati sends WhatsApp broadcasts and runs omnichannel live chat. If your need is cited AI answers on your website and a team inbox at a listed price, Communicate fits that job.

- 01 ### Public prices Solo $19, Starter $39, Growth $99 a month.
- 02 ### Answers with sources Every answer links to the page it came from.
- 03 ### Actions with approval Call your API from the chat. Risky Actions wait for a person.

++++

Used in production

## Already answering customer questions.

- Teams building software
- Teams making content
- Teams running everyday tools

- Autoposting
- Vrid
- Niyam
- FAAD Network
- Nimblocity
- Pure Digital
- QCall
- Serri
- The Medical Insurance Exchange

How it works

## Website support live this afternoon.

About 5 minutes to a first answer. No developer needed.

- 01 Sources Add your website and files The Agent answers from your content and links to the page it used. Knowledge Connected Help center Ready for answers
- Pricing page Ready for answers
- Policies Ready for answers

- 02 Rules Set handoff in plain words Decide which chats need a person. Risky Actions wait for approval. Handoff rules Saved Order problem Hand off
- Refund Member required
- How-to Agent answers

- 03 Go live Paste one snippet The widget goes on your site. Handoffs land in the Shared Inbox. Widget Live Site yourbrand.com
- Agent Answering
- Inbox 3 seats

++++Knowledge

Connected

- Help center Ready for answers
- Pricing page Ready for answers
- Policies Ready for answers

Handoff rules

Saved

- Order problem Hand off
- Refund Member required
- How-to Agent answers

Widget

Live

- Site yourbrand.com
- Agent Answering
- Inbox 3 seats

01 / 03

Designed for the edge cases

## What you get on every Plan.

Plans differ only in credits, seats, and Agents.

01

### AI Agents with sources

Answers grounded in your website and files.

Removesa quote request.

02

### Shared Inbox

Assign and take over chats with full history.

Removeshandoff by email.

03

### In-App Messages

Reach the right people inside your product.

Removesa separate nudge tool.

04

### API, MCP, and CLI

Work with Conversations and Agents from code or an AI assistant.

Removesa custom integration.

++++

AI Agents with sources

Shared Inbox

In-App Messages

API, MCP, and CLI

Every feature here runsthrough the same Agent.

## Ask how Communicate compares to Engati.

This page runs on Communicate. Type a question below and the assistant on this page answers it.

Where is my order #4821?

It left the warehouse on Tuesday. Tracking says it arrives Thursday.From: Shipping times

That helped

Choose what it can read

- Help center articles
- Refund policy PDF
- Past support replies
- Product pages

Tasks it may run

Check order status

Update a delivery address

Issue a refund

Refunds wait for a teammate to approve.

Sam joined the chat

Handed over with the full thread

S

Reply style

FriendlyFormalShort

Drop a help PDF anywhere

Answered from your help pages

Question askedTeammate if needed

Ask our support assistant a question

FAQ

## What Engati buyers ask before they choose.

Including the cases where Engati is the better fit.

### 01How much does Engati cost?

### 02Does Communicate have WhatsApp?

### 03Is there a trial?

### 04Is my data safe?

### 05When is Engati the better choice?

READY WHEN YOU ARE

## Website support at a listed price.

Open the Workspace for $1, add your site, and see real answers today.

[Start with 100 credits](https://app.communicate.so)[Or book a demo](https://cal.com/team/tinycheque/communicate)[Back to the top](#home)

One-time $1 activation · Grounded answers · Human takeover · Cancel anytime
