# Front Alternative: AI Website Chat for $39/mo, Not per Seat · Communicate > Honest Communicate vs Front comparison: AI website chat for $39 total vs $25 to $105 per seat plus AI add-ons. Where Front wins on email, too. - **URL:** https://communicate.so/alternatives/front --- Front alternative # The Front alternative for website chat, without per-seat pricing. Front starts at $25 per seat a month, billed yearly, and its AI agent is extra. Communicate Starter is $39 a month in total for 3 teammates and 3,000 AI replies on your website. Try it for a one-time $1. [Start with 100 credits](https://app.communicate.so)[Book Demo](https://cal.com/team/tinycheque/communicate) One-time $1 activation · 100 credits included · No automatic subscription Starter3 seats $39 for three people. Front: $25 per seat. PriceAI firstWidget Pause autoplay Your help center. Your inbox. Your team. [Compare Communicate and Front row by row](#compare) Communicate vs Front ## Every row, at annual list price. Front wins on email and omnichannel, SLAs and analytics, a knowledge base, SSO and SCIM, and low per-conversation AI pricing. Communicate wins on website chat with AI included, price per team, and In-App Messages. All of it is below. ### How you try it Communicate$1 once: 100 credits that never expire, nothing renews Front14-day trial, no card ### Price for 3 people CommunicateStarter: $390 a year total FrontStarter: $900 a year ### Price for 10 people CommunicateGrowth: $990 a year total FrontStarter $3,000; Professional $7,800 a year ### AI agent CommunicateIncluded; 3,000 AI replies on Starter FrontAutopilot add-on, from $0.05 per conversation ### Email, SMS, social CommunicateEmail; WhatsApp, Messenger, Instagram coming soon FrontOmnichannel from Professional ### Knowledge base you host CommunicateNot offered; connect your pages by URL FrontEvery plan ### SSO and SCIM CommunicateNot offered FrontFrom Professional ### Agent takes actions CommunicateLookups, forms, and your API, with approval rules FrontAutopilot workflows ### Messages inside your product CommunicateIn-App Messages on every Plan FrontNot listed on its pricing page ### API, MCP, and CLI access CommunicateAll three on every Plan FrontAPI on every plan; higher limits cost extra DecisionCommunicateFront How you try it$1 once: 100 credits that never expire, nothing renews14-day trial, no card Price for 3 peopleStarter: $390 a year totalStarter: $900 a year Price for 10 peopleGrowth: $990 a year totalStarter $3,000; Professional $7,800 a year AI agentIncluded; 3,000 AI replies on StarterAutopilot add-on, from $0.05 per conversation Email, SMS, socialEmail; WhatsApp, Messenger, Instagram coming soonOmnichannel from Professional Knowledge base you hostNot offered; connect your pages by URLEvery plan SSO and SCIMNot offeredFrom Professional Agent takes actionsLookups, forms, and your API, with approval rulesAutopilot workflows Messages inside your productIn-App Messages on every PlanNot listed on its pricing page API, MCP, and CLI accessAll three on every PlanAPI on every plan; higher limits cost extra Front figures come from front.com/pricing, checked on 3 October 2026. Front shows annual prices and says annual saves 24%. Starter is capped at 10 seats. “Not listed” means the pricing page does not show it; check with Front if it matters to you. [Start with 100 credits](https://app.communicate.so) Yearly totals, checked ## What website chat for a team costs over a year. Annual list prices, from front.com/pricing and our Plans, checked on 3 October 2026. Front also covers email, SMS, and social, which we mostly do not. Front AI add-ons are not counted. - 01 · $510 a year ### Less for three people Front Starter: 3 seats at $25 is $900 a year. Communicate Starter annual: $390. - 02 · $6,810 a year ### Less for ten people on Professional Front Professional: 10 seats at $65 is $7,800 a year. Communicate Growth annual: $990. - 03 · $2,010 a year ### Less for ten people on Starter Front Starter: 10 seats at $25 is $3,000 a year. Communicate Growth annual: $990. What changes ## Front is a shared inbox for email first. Communicate is website chat, AI first. Front is excellent when your team lives in email and needs SLAs and analytics. If your problem is answering website visitors fast, compare the price per team. - 01 ### No per-seat price Front Starter is $25 per seat a month billed yearly; Professional is $65. Communicate Starter is $39 for 3 seats; Growth is $99 for 10. - 02 ### AI included, not an add-on Front Autopilot starts at $0.05 per conversation, and Copilot is $20 per seat. Communicate Plans include AI replies. - 03 ### Actions with approval The Agent can look up an order or call your API. Mark risky Actions Member required, so a person approves first. ++++ Used in production ## Already answering customer questions. - Teams building software - Teams making content - Teams running everyday tools - Autoposting - Vrid - Niyam - FAAD Network - Nimblocity - Pure Digital - QCall - Serri - The Medical Insurance Exchange How it works ## Put AI on your website chat. Keep Front for email if you want. Setup takes about 5 minutes. Your Front widget stays live until you swap the snippet. - 01 Sources Add your help center and docs Point the Agent at the pages your team links to most. There is no import from Front, so you add each source by hand. Knowledge Connected Help center Ready for answers - Pricing page Ready for answers - Onboarding guide Ready for answers - 02 Rules Turn your Front rules into handoff rules Write who gets what in plain words. Handed-off chats land in the Shared Inbox, assigned. Handoff rules Saved Billing question Member required - Bug report Hand off - How-to question Agent answers - 03 Count Count what the AI answered alone After a week, see how many website chats never needed a person. First week Counted AI replies 640 - Handed off 40 chats - Monthly pace about 2,700 ++++Knowledge Connected - Help center Ready for answers - Pricing page Ready for answers - Onboarding guide Ready for answers Handoff rules Saved - Billing question Member required - Bug report Hand off - How-to question Agent answers First week Counted - AI replies 640 - Handed off 40 chats - Monthly pace about 2,700 01 / 03 Designed for the edge cases ## What you get on every Plan. No add-ons. Plans differ only in credits, seats, and Agents. 01 ### AI Agents with sources 3 Agents on Starter and 10 on Growth, each answering with a citation. Removesa separate AI contract. 02 ### Shared Inbox and assignment Handed-off chats arrive with the full history. Teammate replies never use credits. Removespaying for every person who reads a chat. 03 ### In-App Messages Show a message inside your product to the right people at the right time. Removesanother tool for product nudges. 04 ### API, MCP, and CLI Work with Conversations and Agents from your code, an AI assistant, or the terminal. Removesbuying a higher API rate limit. ++++ AI Agents with sources Shared Inbox and assignment In-App Messages API, MCP, and CLI Every feature here runsthrough the same Agent. ## Ask how Communicate compares to Front. This page runs on Communicate. Type a question below and the assistant on this page answers it. Where is my order #4821? It left the warehouse on Tuesday. Tracking says it arrives Thursday.From: Shipping times That helped Choose what it can read - Help center articles - Refund policy PDF - Past support replies - Product pages Tasks it may run Check order status Update a delivery address Issue a refund Refunds wait for a teammate to approve. Sam joined the chat Handed over with the full thread S Reply style FriendlyFormalShort Drop a help PDF anywhere Answered from your help pages Question askedTeammate if needed Ask our support assistant a question FAQ ## What Front users ask before they switch. Including the cases where Front is the better fit. ### 01Does Communicate replace Front for email? ### 02Is Front AI cheaper per conversation? ### 03How does Front charge for seats? ### 04Can the Agent answer from our help center? ### 05Is my data safe? ### 06When is Front the better choice? READY WHEN YOU ARE ## AI website chat for the whole team. Open the Workspace for $1, add your help center, and count what the AI answers alone. [Start with 100 credits](https://app.communicate.so)[Or book a demo](https://cal.com/team/tinycheque/communicate)[Back to the top](#home) One-time $1 activation · Grounded answers · Human takeover · Cancel anytime