# Hiver Alternative: AI That Answers Website Chat, From $39 · Communicate > Honest Communicate vs Hiver comparison: AI that answers website chat, 3 seats for $39 vs $102 a month. Where Hiver wins on email, too. - **URL:** https://communicate.so/alternatives/hiver --- Hiver alternative # The Hiver alternative where the AI answers website chat. Hiver is a help desk inside Gmail and Outlook, from $24 per user a month. Communicate puts an AI Agent on your website that answers chat itself. Starter is $39 a month for 3 teammates and 3,000 AI replies. Try it for a one-time $1. [Start with 100 credits](https://app.communicate.so)[Book Demo](https://cal.com/team/tinycheque/communicate) One-time $1 activation · 100 credits included · No automatic subscription QuestionAnswer The AI answers first. Your team handles the rest. AIPriceHandoff Pause autoplay Your help center. Your inbox. Your team. [Compare Communicate and Hiver row by row](#compare) Communicate vs Hiver ## Every row, at monthly list price. Hiver wins on working inside Gmail and Outlook, a free plan, email ticketing, WhatsApp, voice, and SLA reports. Communicate wins on AI that answers website chat, price per team, and Actions with approval. All of it is below. ### How you try it Communicate$1 once: 100 credits that never expire, nothing renews HiverFree plan; free trial ### Price for 3 people CommunicateStarter: $39/mo total HiverGrowth: $102/mo ### Price for 10 people CommunicateGrowth: $99/mo total HiverPro: $590/mo ### Works inside Gmail and Outlook CommunicateOwn Shared Inbox HiverCore of the product ### AI that answers website chat CommunicateEvery Plan, 3,000 AI replies on Starter HiverChatbots in its plan table ### Email ticketing CommunicateEmail channel HiverCore of the product ### WhatsApp and voice CommunicateWhatsApp coming soon; no voice HiverEvery plan ### Human takeover and shared inbox CommunicateEvery Plan HiverEvery plan ### Messages inside your product CommunicateIn-App Messages on every Plan HiverNot listed on its pricing page ### API, MCP, and CLI access CommunicateAll three on every Plan HiverFrom Pro DecisionCommunicateHiver How you try it$1 once: 100 credits that never expire, nothing renewsFree plan; free trial Price for 3 peopleStarter: $39/mo totalGrowth: $102/mo Price for 10 peopleGrowth: $99/mo totalPro: $590/mo Works inside Gmail and OutlookOwn Shared InboxCore of the product AI that answers website chatEvery Plan, 3,000 AI replies on StarterChatbots in its plan table Email ticketingEmail channelCore of the product WhatsApp and voiceWhatsApp coming soon; no voiceEvery plan Human takeover and shared inboxEvery PlanEvery plan Messages inside your productIn-App Messages on every PlanNot listed on its pricing page API, MCP, and CLI accessAll three on every PlanFrom Pro Hiver figures come from hiverhq.com/pricing, checked on 3 October 2026. Per user, monthly: Lite $24, Growth $34, Pro $59. “Not listed” means the pricing page does not show it; check with Hiver if it matters to you. [Start with 100 credits](https://app.communicate.so) Yearly totals, checked ## What a support team costs over a year. Monthly list prices times 12, from hiverhq.com/pricing and our Plans, checked on 3 October 2026. Hiver covers email, WhatsApp, and voice inside Gmail or Outlook, which we mostly do not. Its yearly prices are lower: $19, $29, and $49 per user. - 01 · $756 a year ### Less for three people Hiver Growth: 3 users at $34 is $102/mo, or $1,224 a year. Communicate Starter: $39/mo, or $468, with 3,000 AI replies. - 02 · $5,892 a year ### Less for ten people Hiver Pro: 10 users at $59 is $590/mo, or $7,080 a year. Communicate Growth: $99/mo, or $1,188. - 03 · 3,000 ### AI replies on Starter Each one is a chat your team did not have to type. What changes ## Hiver turns Gmail into a help desk. Communicate answers on your website. Hiver is great when support lives in email. If you want AI to answer visitors on your site, compare what you get. - 01 ### AI that answers chat Communicate’s Agent answers website visitors from your pages, with a source, and hands off when it should. - 02 ### No per-user price Hiver Growth is $34 per user a month. Communicate Starter is $39 for 3 seats; Growth is $99 for 10. - 03 ### Actions with approval The Agent can look up an order or call your API. Mark risky Actions Member required. ++++ Used in production ## Already answering customer questions. - Teams building software - Teams making content - Teams running everyday tools - Autoposting - Vrid - Niyam - FAAD Network - Nimblocity - Pure Digital - QCall - Serri - The Medical Insurance Exchange How it works ## Let the AI answer website chat. Keep Hiver for email. Setup takes about 5 minutes. Your Hiver widget stays live until you swap the snippet. - 01 Sources Add the pages your customers ask about Point the Agent at the same website, help pages, and files. There is no import from Hiver, so you add each source by hand. Knowledge Connected Website Ready for answers - Help center Ready for answers - Pricing page Ready for answers - 02 Hand off Say when a person should take over Write plain rules for sales, billing, and hard questions. The chat lands in the Shared Inbox, assigned. Handoff rules Saved Sales question Hand off - Billing question Member required - How-to question Agent answers - 03 Compare Ask both the same twenty questions Use questions from your Hiver history. Compare answers and sources, then decide. Preview Grounded Question How do I cancel? - Source Help center - Result Ready to publish ++++Knowledge Connected - Website Ready for answers - Help center Ready for answers - Pricing page Ready for answers Handoff rules Saved - Sales question Hand off - Billing question Member required - How-to question Agent answers Preview Grounded - Question How do I cancel? - Source Help center - Result Ready to publish 01 / 03 Designed for the edge cases ## What you get on every Plan. No add-ons. Plans differ only in credits, seats, and Agents. 01 ### AI Agents with sources 3 Agents on Starter and 10 on Growth, each answering with a citation. Removeswaiting for an email to arrive. 02 ### Shared Inbox and assignment Handed-off chats arrive with the full history. Teammate replies never use credits. Removesa seat price that grows with the team. 03 ### In-App Messages Show a message inside your product to the right people at the right time. Removesa separate tool for nudges. 04 ### API, MCP, and CLI Work with Conversations and Agents from your code, an AI assistant, or the terminal. Removesthe dashboard as the only way in. ++++ AI Agents with sources Shared Inbox and assignment In-App Messages API, MCP, and CLI Every feature here runsthrough the same Agent. ## Ask how Communicate compares to Hiver. This page runs on Communicate. Type a question below and the assistant on this page answers it. Where is my order #4821? It left the warehouse on Tuesday. Tracking says it arrives Thursday.From: Shipping times That helped Choose what it can read - Help center articles - Refund policy PDF - Past support replies - Product pages Tasks it may run Check order status Update a delivery address Issue a refund Refunds wait for a teammate to approve. Sam joined the chat Handed over with the full thread S Reply style FriendlyFormalShort Drop a help PDF anywhere Answered from your help pages Question askedTeammate if needed Ask our support assistant a question FAQ ## What Hiver users ask before they switch. Including the cases where Hiver is the better fit. ### 01What does Hiver cost for 3 people? ### 02Does Communicate work inside Gmail? ### 03Can I use Communicate next to Hiver? ### 04Does Communicate handle email? ### 05Is my data safe? ### 06When is Hiver the better choice? READY WHEN YOU ARE ## Answer visitors before they email. Open the Workspace for $1, add your pages, and count what the AI answers alone. [Start with 100 credits](https://app.communicate.so)[Or book a demo](https://cal.com/team/tinycheque/communicate)[Back to the top](#home) One-time $1 activation · Grounded answers · Human takeover · Cancel anytime