# JivoChat Alternative: AI in the Plan, Not an Add-On · Communicate > Honest Communicate vs JivoChat comparison: AI in every Plan from $39 vs a $69 per agent AI add-on. Where JivoChat wins, too. - **URL:** https://communicate.so/alternatives/jivochat --- JivoChat alternative # The JivoChat alternative with AI in the Plan, not an add-on. JivoChat Basic is $28 per agent a month billed yearly, and its AI Agent is listed at $69 per agent a month on top. Communicate Starter is $39 a month for 3 teammates and 3,000 AI replies. Try it for a one-time $1. [Start with 100 credits](https://app.communicate.so)[Book Demo](https://cal.com/team/tinycheque/communicate) One-time $1 activation · 100 credits included · No automatic subscription Starter3,000 AI in every Plan. Not a $69 add-on. AIHandoffActions Pause autoplay Your help center. Your inbox. Your team. [Compare Communicate and JivoChat row by row](#compare) Communicate vs JivoChat ## Every row, at monthly list price. JivoChat wins on a free plan, WhatsApp, Instagram, Facebook, and Telegram, video calls, mobile SDK on Enterprise, and many add-ons. Communicate wins on AI in every Plan, price per team, and Actions with approval. All of it is below. ### How you try it Communicate$1 once: 100 credits that never expire, nothing renews JivoChatFree plan; 14-day trial ### Price for 3 people CommunicateStarter: $39/mo total JivoChatBasic: $84/mo billed yearly ### AI that answers chats CommunicateEvery Plan, 3,000 AI replies on Starter JivoChatAI Agent: $69 per agent/mo, billed yearly ### AI writing help for agents CommunicateNot offered JivoChatAI assistant: $13/mo ### WhatsApp, Instagram, Facebook CommunicateComing soon JivoChatWhatsApp module $27/mo; others included ### Video calls CommunicateNot offered JivoChatModule or Enterprise ### Human takeover and shared inbox CommunicateEvery Plan JivoChatEvery plan ### Agent takes actions CommunicateLookups, forms, and your API, with approval rules JivoChatChatbot integrations ### Messages inside your product CommunicateIn-App Messages on every Plan JivoChatChat campaigns ### API, MCP, and CLI access CommunicateAll three on every Plan JivoChatChat API on Enterprise DecisionCommunicateJivoChat How you try it$1 once: 100 credits that never expire, nothing renewsFree plan; 14-day trial Price for 3 peopleStarter: $39/mo totalBasic: $84/mo billed yearly AI that answers chatsEvery Plan, 3,000 AI replies on StarterAI Agent: $69 per agent/mo, billed yearly AI writing help for agentsNot offeredAI assistant: $13/mo WhatsApp, Instagram, FacebookComing soonWhatsApp module $27/mo; others included Video callsNot offeredModule or Enterprise Human takeover and shared inboxEvery PlanEvery plan Agent takes actionsLookups, forms, and your API, with approval rulesChatbot integrations Messages inside your productIn-App Messages on every PlanChat campaigns API, MCP, and CLI accessAll three on every PlanChat API on Enterprise JivoChat figures come from jivochat.com/pricing, checked on 3 October 2026. Per agent, billed yearly: Basic $28, Professional $42, Enterprise $56; monthly billing costs more. “Not listed” means the pricing page does not show it; check with JivoChat if it matters to you. [Start with 100 credits](https://app.communicate.so) Yearly totals, checked ## What AI chat for a small team costs over a year. Yearly prices from jivochat.com/pricing and our Plans, checked on 3 October 2026. JivoChat lists yearly prices, so we compare yearly. We read the AI Agent price as per human agent, as its card says; check with JivoChat for your setup. - 01 · $618 a year ### Less for three agents, no AI JivoChat Basic: 3 agents at $28 is $84/mo, or $1,008 a year. Communicate Starter billed yearly: $390, with AI included. - 02 · $3,102 a year ### Less for three agents with AI JivoChat Basic plus AI Agent: 3 at $97 is $291/mo, or $3,492 a year. Communicate Starter billed yearly: $390. - 03 · $0 ### Extra for AI on Communicate Every Plan includes AI replies. Teammate replies are free. What changes ## JivoChat is all-channel chat with add-ons. Communicate is AI chat with everything included. JivoChat connects website chat, WhatsApp, Instagram, Facebook, and email, and adds AI as paid modules. If AI should answer most chats, compare the total. - 01 ### AI included JivoChat lists its AI Agent at $69 per agent a month, billed yearly. Communicate Starter includes 3,000 AI replies for $39. - 02 ### No per-agent price JivoChat Basic is $28 per agent billed yearly. Communicate Starter is $39 a month for 3 seats. - 03 ### Actions with approval The Agent can look up an order or call your API. Mark risky Actions Member required. ++++ Used in production ## Already answering customer questions. - Teams building software - Teams making content - Teams running everyday tools - Autoposting - Vrid - Niyam - FAAD Network - Nimblocity - Pure Digital - QCall - Serri - The Medical Insurance Exchange How it works ## Add an AI that answers, without stacking add-ons. Setup takes about 5 minutes. Your JivoChat widget stays live until you swap the snippet. - 01 Sources Add the pages your visitors ask about Point the Agent at the same website, help pages, and files. There is no import from JivoChat, so you add each source by hand. Knowledge Connected Website Ready for answers - Help pages Ready for answers - Pricing page Ready for answers - 02 Hand off Say when a person should take over Write plain rules for sales, billing, and hard questions. The chat lands in the Shared Inbox, assigned. Handoff rules Saved Sales question Hand off - Billing question Member required - How-to question Agent answers - 03 Compare Ask both the same twenty questions Use questions from your JivoChat history. Compare answers and sources, then decide. Preview Grounded Question Do you deliver on weekends? - Source Shipping page - Result Ready to publish ++++Knowledge Connected - Website Ready for answers - Help pages Ready for answers - Pricing page Ready for answers Handoff rules Saved - Sales question Hand off - Billing question Member required - How-to question Agent answers Preview Grounded - Question Do you deliver on weekends? - Source Shipping page - Result Ready to publish 01 / 03 Designed for the edge cases ## What you get on every Plan. No add-ons. Plans differ only in credits, seats, and Agents. 01 ### AI Agents with sources 3 Agents on Starter and 10 on Growth, each answering with a citation. Removesa paid AI module per agent. 02 ### Shared Inbox and assignment Handed-off chats arrive with the full history. Teammate replies never use credits. Removesa seat price that grows with the team. 03 ### In-App Messages Show a message inside your product to the right people at the right time. Removesa separate tool for nudges. 04 ### API, MCP, and CLI Work with Conversations and Agents from your code, an AI assistant, or the terminal. Removesthe dashboard as the only way in. ++++ AI Agents with sources Shared Inbox and assignment In-App Messages API, MCP, and CLI Every feature here runsthrough the same Agent. ## Ask how Communicate compares to JivoChat. This page runs on Communicate. Type a question below and the assistant on this page answers it. Where is my order #4821? It left the warehouse on Tuesday. Tracking says it arrives Thursday.From: Shipping times That helped Choose what it can read - Help center articles - Refund policy PDF - Past support replies - Product pages Tasks it may run Check order status Update a delivery address Issue a refund Refunds wait for a teammate to approve. Sam joined the chat Handed over with the full thread S Reply style FriendlyFormalShort Drop a help PDF anywhere Answered from your help pages Question askedTeammate if needed Ask our support assistant a question FAQ ## What JivoChat users ask before they switch. Including the cases where JivoChat is the better fit. ### 01What does JivoChat’s AI Agent cost? ### 02What does JivoChat cost for 3 people? ### 03Does Communicate have WhatsApp and Instagram? ### 04Is there a free plan? ### 05Is my data safe? ### 06When is JivoChat the better choice? READY WHEN YOU ARE ## AI chat with nothing to add on. Open the Workspace for $1, add your pages, and count what the AI answers alone. [Start with 100 credits](https://app.communicate.so)[Or book a demo](https://cal.com/team/tinycheque/communicate)[Back to the top](#home) One-time $1 activation · Grounded answers · Human takeover · Cancel anytime