# Lindy Alternative: AI Support for Customers, Not Staff · Communicate > Honest Communicate vs Lindy comparison: a customer chat widget with 3 seats for $39 vs an AI teammate for Slack and email at $29.99 per user. Where Lindy wins, too. - **URL:** https://communicate.so/alternatives/lindy --- Lindy alternative # The Lindy alternative when the job is answering your customers, not helping your team. Lindy is an AI teammate for your own staff: Slack, inbox, meetings, priced per user from $29.99 a month. Communicate answers your customers on your website and hands hard chats to your team: Starter is $39 a month for 3 seats. Try it for a one-time $1. [Start with 100 credits](https://app.communicate.so)[Book Demo](https://cal.com/team/tinycheque/communicate) One-time $1 activation · 100 credits included · No automatic subscription VisitorAnswer Answers your website visitors. Lindy helps your staff. CustomersSeatsInbox Pause autoplay Your help center. Your inbox. Your team. [Compare Communicate and Lindy row by row](#compare) Communicate vs Lindy ## Every row, as each one publishes it. Lindy wins on internal work: Slack, meetings, email drafts, model choice, thousands of integrations, and SOC 2. Communicate wins on a customer chat widget, a Shared Inbox, and per-Plan pricing. All of it is below. ### Who it helps CommunicateYour customers, on your website LindyYour own team, in Slack and email ### How you start Communicate$1 once: 100 credits that never expire, nothing renews Lindy7-day free trial through Slack ### Price for 3 people CommunicateStarter: $39 a month LindyPlus: $29.99 per user, about $90 a month ### Website chat widget CommunicateEvery Plan LindyNot listed on its pricing page ### Approvals CommunicateMember-required Actions LindyApprovals built in ### AI models CommunicateOne model LindyAll models ### Security certifications CommunicateNo SOC 2 or ISO yet LindySOC 2; HIPAA on Enterprise DecisionCommunicateLindy Who it helpsYour customers, on your websiteYour own team, in Slack and email How you start$1 once: 100 credits that never expire, nothing renews7-day free trial through Slack Price for 3 peopleStarter: $39 a monthPlus: $29.99 per user, about $90 a month Website chat widgetEvery PlanNot listed on its pricing page ApprovalsMember-required ActionsApprovals built in AI modelsOne modelAll models Security certificationsNo SOC 2 or ISO yetSOC 2; HIPAA on Enterprise Lindy figures come from lindy.ai/pricing, checked on 3 October 2026. “About $90” is 3 × $29.99. “Not listed” means the pricing page does not show it; check with Lindy if it matters to you. [Start with 100 credits](https://app.communicate.so) What each one is built for ## Different jobs, different buyers. From lindy.ai/pricing and our Plans, checked on 3 October 2026. - 01 · $39 ### Communicate Starter 3 seats and 3,000 AI replies a month, for customer chats on your site. - 02 · $29.99 ### Lindy Plus, per user 3k credits per user a month, for an AI teammate in Slack and your inbox. - 03 · Lindy wins ### On internal work Meeting notes, email drafts, scheduling, thousands of integrations, SOC 2, and HIPAA on Enterprise. What changes ## Lindy works for your team. Communicate works for your customers. Lindy drafts your emails, takes meeting notes, and runs routines in Slack. It is not a chat widget for visitors. If you need customer support on your site, that is a different tool. - 01 ### Built for visitors A chat widget on your site, answering from your help pages. - 02 ### Priced by Plan, not per user Starter: $39 for 3 seats. Teammate replies never use credits. - 03 ### A Shared Inbox Assign handed-off chats. 3 seats on Starter, 10 on Growth. ++++ Used in production ## Already answering customer questions. - Teams building software - Teams making content - Teams running everyday tools - Autoposting - Vrid - Niyam - FAAD Network - Nimblocity - Pure Digital - QCall - Serri - The Medical Insurance Exchange How it works ## Put an Agent in front of your customers. About 5 minutes to a first answer, on your own website. - 01 Sources Add your help pages The Agent answers from your content and cites the page it used. Knowledge Connected Help center Ready for answers - Pricing page Ready for answers - Policies Ready for answers - 02 Rules Set handoff in plain words Decide which chats need a person. Risky Actions wait for approval. Handoff rules Saved Upset customer Hand off - Refund Member required - How-to Agent answers - 03 Go live Paste one snippet The widget goes on your site. Your team works handoffs in the Shared Inbox. Widget Live Site yourbrand.com - Agent Answering - Inbox 3 seats ++++Knowledge Connected - Help center Ready for answers - Pricing page Ready for answers - Policies Ready for answers Handoff rules Saved - Upset customer Hand off - Refund Member required - How-to Agent answers Widget Live - Site yourbrand.com - Agent Answering - Inbox 3 seats 01 / 03 Designed for the edge cases ## What you get on every Plan. Plans differ only in credits, seats, and Agents. 01 ### AI Agents with sources Answers grounded in your website and files. Removesanswering the same question by hand. 02 ### Shared Inbox Assign and take over chats with full history. Removesa separate live chat tool. 03 ### In-App Messages Reach the right people inside your product. Removesa separate nudge tool. 04 ### API, MCP, and CLI Work with Conversations and Agents from code or an AI assistant. Removesa custom chat backend. ++++ AI Agents with sources Shared Inbox In-App Messages API, MCP, and CLI Every feature here runsthrough the same Agent. ## Ask how Communicate compares to Lindy. This page runs on Communicate. Type a question below and the assistant on this page answers it. Where is my order #4821? It left the warehouse on Tuesday. Tracking says it arrives Thursday.From: Shipping times That helped Choose what it can read - Help center articles - Refund policy PDF - Past support replies - Product pages Tasks it may run Check order status Update a delivery address Issue a refund Refunds wait for a teammate to approve. Sam joined the chat Handed over with the full thread S Reply style FriendlyFormalShort Drop a help PDF anywhere Answered from your help pages Question askedTeammate if needed Ask our support assistant a question FAQ ## What Lindy buyers ask before they choose. Including the cases where Lindy is the better fit. ### 01What is Lindy built for? ### 02Can Lindy answer my website visitors? ### 03How do the prices compare for 3 people? ### 04Can I use both? ### 05Is my data safe? ### 06When is Lindy the better choice? READY WHEN YOU ARE ## An Agent for your customers. Open the Workspace for $1, add your help pages, and let it answer today. [Start with 100 credits](https://app.communicate.so)[Or book a demo](https://cal.com/team/tinycheque/communicate)[Back to the top](#home) One-time $1 activation · Grounded answers · Human takeover · Cancel anytime