# LiveChat Alternative With AI Included | Communicate · Communicate > LiveChat Team is $49 per person billed yearly, with AI sold separately. Communicate Starter is $39 for 3 seats and 3,000 AI replies. - **URL:** https://communicate.so/alternatives/livechat --- LiveChat alternative # The LiveChat alternative with AI replies included, not priced per person. LiveChat is priced per person: Team is $49 per person a month billed yearly, and its AI Agent is sold through Text from $19 per user. Communicate Starter is $39 a month for 3 seats with 3,000 AI replies included. Try it for a one-time $1. [Start with 100 credits](https://app.communicate.so)[Book Demo](https://cal.com/team/tinycheque/communicate) One-time $1 activation · 100 credits included · No automatic subscription Starter$39 3 seats for $39. LiveChat Team: $49 per person. PriceAnswersInbox Pause autoplay Your help center. Your inbox. Your team. [Compare Communicate and LiveChat row by row](#compare) Communicate vs LiveChat ## Every row, as each one publishes it. LiveChat wins on channels, unlimited users on Team, a free 14-day trial without a card, and deep reporting. Communicate wins on a flat price for small teams and AI replies included. All of it is below. ### How you start Communicate$1 once: 100 credits that never expire, nothing renews LiveChatFree 14-day trial, no card ### Price for 3 people CommunicateStarter: $39 a month LiveChatTeam: $147 a month billed yearly ### AI answers CommunicateIncluded in every Plan LiveChatThrough Text, from $19 per user ### Channels CommunicateWebsite chat and email; WhatsApp and Messenger coming soon LiveChatWebsite, apps, Messenger, Apple Messages, SMS ### Users Communicate1, 3, or 10 seats by Plan LiveChatUnlimited users on Team ### Actions a person approves CommunicateMember-required Actions LiveChatNot listed on its pricing page DecisionCommunicateLiveChat How you start$1 once: 100 credits that never expire, nothing renewsFree 14-day trial, no card Price for 3 peopleStarter: $39 a monthTeam: $147 a month billed yearly AI answersIncluded in every PlanThrough Text, from $19 per user ChannelsWebsite chat and email; WhatsApp and Messenger coming soonWebsite, apps, Messenger, Apple Messages, SMS Users1, 3, or 10 seats by PlanUnlimited users on Team Actions a person approvesMember-required ActionsNot listed on its pricing page LiveChat figures come from livechat.com/pricing, checked on 3 October 2026. Team price assumes 3 people billed yearly. “Not listed” means the page does not show it; check with LiveChat if it matters to you. [Start with 100 credits](https://app.communicate.so) Three seats, side by side ## What a 3-person team pays. From livechat.com/pricing and our Plans, checked on 3 October 2026. - 01 · $39 ### Communicate Starter 3 seats, 3,000 AI replies, about 1,000 chats a month. - 02 · $147 ### LiveChat Team, 3 people $49 per person a month billed yearly. AI Agent sold separately through Text. - 03 · LiveChat wins ### On channels and reporting Messenger, SMS, Apple Messages for Business, plus a work scheduler on Business. What changes ## LiveChat is a mature live chat. Communicate puts AI first, at a flat Plan price. LiveChat has years of polish, many channels, and deep reporting. If you are a small team that wants the AI to answer first and people to take the rest, Communicate costs less for 3 seats. - 01 ### Flat Plan price Starter covers 3 seats for $39 a month. Teammate replies never use credits. - 02 ### AI included AI replies come with every Plan; no second product to buy. - 03 ### Actions with approval Look up orders or call your API. Risky Actions wait for a person. ++++ Used in production ## Already answering customer questions. - Teams building software - Teams making content - Teams running everyday tools - Autoposting - Vrid - Niyam - FAAD Network - Nimblocity - Pure Digital - QCall - Serri - The Medical Insurance Exchange How it works ## AI answers and a team inbox, set up together. About 5 minutes to a first answer. No developer needed. - 01 Sources Add your website and files The Agent answers from your content and links to the page it used. Knowledge Connected Help center Ready for answers - Pricing page Ready for answers - Policies Ready for answers - 02 Rules Set handoff in plain words Decide which chats need a person. Risky Actions wait for approval. Handoff rules Saved Complaint Hand off - Refund Member required - How-to Agent answers - 03 Go live Paste one snippet The widget goes on your site. Handoffs land in the Shared Inbox. Widget Live Site yourbrand.com - Agent Answering - Inbox 3 seats ++++Knowledge Connected - Help center Ready for answers - Pricing page Ready for answers - Policies Ready for answers Handoff rules Saved - Complaint Hand off - Refund Member required - How-to Agent answers Widget Live - Site yourbrand.com - Agent Answering - Inbox 3 seats 01 / 03 Designed for the edge cases ## What you get on every Plan. Plans differ only in credits, seats, and Agents. 01 ### AI Agents with sources Answers grounded in your website and files. Removesa separate AI product. 02 ### Shared Inbox Assign and take over chats with full history. Removeshandoff by email. 03 ### In-App Messages Reach the right people inside your product. Removesa separate nudge tool. 04 ### API, MCP, and CLI Work with Conversations and Agents from code or an AI assistant. Removesa custom integration. ++++ AI Agents with sources Shared Inbox In-App Messages API, MCP, and CLI Every feature here runsthrough the same Agent. ## Ask how Communicate compares to LiveChat. This page runs on Communicate. Type a question below and the assistant on this page answers it. Where is my order #4821? It left the warehouse on Tuesday. Tracking says it arrives Thursday.From: Shipping times That helped Choose what it can read - Help center articles - Refund policy PDF - Past support replies - Product pages Tasks it may run Check order status Update a delivery address Issue a refund Refunds wait for a teammate to approve. Sam joined the chat Handed over with the full thread S Reply style FriendlyFormalShort Drop a help PDF anywhere Answered from your help pages Question askedTeammate if needed Ask our support assistant a question FAQ ## What LiveChat buyers ask before they choose. Including the cases where LiveChat is the better fit. ### 01How do the prices compare? ### 02Does LiveChat include AI? ### 03Does Communicate have SMS or Messenger? ### 04Is my data safe? ### 05When is LiveChat the better choice? READY WHEN YOU ARE ## AI first, people second, one price. Open the Workspace for $1, add your site, and invite your team today. [Start with 100 credits](https://app.communicate.so)[Or book a demo](https://cal.com/team/tinycheque/communicate)[Back to the top](#home) One-time $1 activation · Grounded answers · Human takeover · Cancel anytime