# My AskAI Alternative: AI Support With Its Own Inbox, $39/mo · Communicate > Honest Communicate vs My AskAI comparison: $39/mo with a Shared Inbox vs $199/mo on top of your help desk. Where My AskAI wins, too. - **URL:** https://communicate.so/alternatives/my-askai --- My AskAI alternative # The My AskAI alternative with its own inbox, from $39. My AskAI Pro is $199 a month for 1,000 tickets and works on top of your help desk. Communicate Starter is $39 a month for 3 teammates, 3,000 AI replies, and a Shared Inbox, so no help desk is needed. Try it for a one-time $1. [Start with 100 credits](https://app.communicate.so)[Book Demo](https://cal.com/team/tinycheque/communicate) One-time $1 activation · 100 credits included · No automatic subscription Starter$39 AI support from $39 a month. My AskAI Pro: $199. PriceInboxAPI Pause autoplay Your help center. Your inbox. Your team. [Compare Communicate and My AskAI row by row](#compare) Communicate vs My AskAI ## Every row, at monthly list price. My AskAI wins on working inside Intercom, Zendesk, HubSpot, Gorgias, and Freshdesk, a 30-day trial, a resolution guarantee, and a per-ticket price. Communicate wins on entry price, its own Shared Inbox, and API on every Plan. All of it is below. ### How you try it Communicate$1 once: 100 credits that never expire, nothing renews My AskAI30-day free trial, no card ### Entry paid plan CommunicateSolo $19; Starter $39 My AskAIPro $199/mo ### What the price counts CommunicateAI replies My AskAITickets or conversations ### Inbox for people to reply CommunicateShared Inbox on every Plan My AskAIUses your help desk ### Works inside Intercom or Zendesk CommunicateZendesk integration coming soon My AskAICore of the product ### Seats Communicate3 on Starter, 10 on Growth My AskAI5 on Pro ### Slack and Teams CommunicateSlack coming soon My AskAI$49/mo add-on on Pro ### Agent takes actions CommunicateLookups, forms, and your API, with approval rules My AskAINot listed on its pricing page ### Messages inside your product CommunicateIn-App Messages on every Plan My AskAINot listed on its pricing page ### API, MCP, and CLI access CommunicateAll three on every Plan My AskAI$49/mo add-on on Pro DecisionCommunicateMy AskAI How you try it$1 once: 100 credits that never expire, nothing renews30-day free trial, no card Entry paid planSolo $19; Starter $39Pro $199/mo What the price countsAI repliesTickets or conversations Inbox for people to replyShared Inbox on every PlanUses your help desk Works inside Intercom or ZendeskZendesk integration coming soonCore of the product Seats3 on Starter, 10 on Growth5 on Pro Slack and TeamsSlack coming soon$49/mo add-on on Pro Agent takes actionsLookups, forms, and your API, with approval rulesNot listed on its pricing page Messages inside your productIn-App Messages on every PlanNot listed on its pricing page API, MCP, and CLI accessAll three on every Plan$49/mo add-on on Pro My AskAI figures come from myaskai.com/pricing, checked on 3 October 2026. My AskAI annual billing saves 33%; ours charges 10 months for 12. “Not listed” means the pricing page does not show it; check with My AskAI if it matters to you. [Start with 100 credits](https://app.communicate.so) Yearly totals, checked ## What AI support costs over a year. Monthly list prices times 12, from myaskai.com/pricing and our Plans, checked on 3 October 2026. My AskAI counts tickets; we count AI replies. We assume 3 AI replies per chat. If your chats run longer, the gap shrinks. - 01 · $1,920 a year ### Less at about 1,000 chats a month My AskAI Pro: $199/mo for 1,000 tickets. Communicate Starter: $39/mo for 3,000 AI replies. That is $2,388 vs $468. - 02 · $4,800 a year ### Less than My AskAI Scale My AskAI Scale: $499/mo. Communicate Growth: $99/mo for 8,000 AI replies and 10 seats. That is $5,988 vs $1,188. - 03 · $0 for a help desk ### Because the inbox is included My AskAI needs a help desk for people to reply. Communicate includes the Shared Inbox. What changes ## My AskAI sits on your help desk. Communicate is the whole setup. My AskAI is a good fit if you already pay for Intercom, Zendesk, or Freshdesk. If you do not, you pay for the AI and still need somewhere for people to reply. - 01 ### A fraction of the entry price My AskAI Pro is $199 a month. Communicate Starter is $39, and Growth is $99. - 02 ### Your own inbox for handoffs My AskAI hands tickets to your help desk. Communicate includes a Shared Inbox with 3 seats on Starter and 10 on Growth. - 03 ### API without an add-on My AskAI lists API, Slack, and Teams as a $49 a month add-on on Pro. Communicate includes API, MCP, and CLI on every Plan. ++++ Used in production ## Already answering customer questions. - Teams building software - Teams making content - Teams running everyday tools - Autoposting - Vrid - Niyam - FAAD Network - Nimblocity - Pure Digital - QCall - Serri - The Medical Insurance Exchange How it works ## AI answers and a team inbox, in one place. Setup takes about 5 minutes. Your My AskAI widget stays live until you swap the snippet. - 01 Sources Add the docs My AskAI reads Point the Agent at the same help articles, websites, and files. There is no import from My AskAI, so you add each source by hand. Knowledge Connected Help center Ready for answers - Product docs Ready for answers - Pricing page Ready for answers - 02 Hand off Say when a person should take over Write plain rules for billing, bugs, and unanswered questions. The chat moves to your Shared Inbox, assigned. Handoff rules Saved Billing question Member required - Bug report Hand off - How-to question Agent answers - 03 Count Count chats and replies for a week See how many chats the AI closed alone and how many replies each took. Then compare with your ticket bill. First week Counted Chats 230 - AI replies 700 - Monthly pace about 3,000 ++++Knowledge Connected - Help center Ready for answers - Product docs Ready for answers - Pricing page Ready for answers Handoff rules Saved - Billing question Member required - Bug report Hand off - How-to question Agent answers First week Counted - Chats 230 - AI replies 700 - Monthly pace about 3,000 01 / 03 Designed for the edge cases ## What you get on every Plan. No add-ons. Plans differ only in credits, seats, and Agents. 01 ### AI Agents with sources 3 Agents on Starter and 10 on Growth, each answering with a citation. Removesone setup per help desk. 02 ### Shared Inbox and assignment Handed-off chats arrive with the full history. Teammate replies never use credits. Removesa separate help desk subscription. 03 ### Actions with approval The Agent looks up an order or calls your API. Mark risky Actions Member required. Removesanswers that stop at “a human will reply”. 04 ### API, MCP, and CLI Work with Conversations and Agents from your code, an AI assistant, or the terminal. Removesa $49 add-on for API access. ++++ AI Agents with sources Shared Inbox and assignment Actions with approval API, MCP, and CLI Every feature here runsthrough the same Agent. ## Ask how Communicate compares to My AskAI. This page runs on Communicate. Type a question below and the assistant on this page answers it. Where is my order #4821? It left the warehouse on Tuesday. Tracking says it arrives Thursday.From: Shipping times That helped Choose what it can read - Help center articles - Refund policy PDF - Past support replies - Product pages Tasks it may run Check order status Update a delivery address Issue a refund Refunds wait for a teammate to approve. Sam joined the chat Handed over with the full thread S Reply style FriendlyFormalShort Drop a help PDF anywhere Answered from your help pages Question askedTeammate if needed Ask our support assistant a question FAQ ## What My AskAI users ask before they switch. Including the cases where My AskAI is the better fit. ### 01Is a My AskAI ticket the same as a Communicate credit? ### 02Do I need a help desk to use Communicate? ### 03I already run Intercom. Is My AskAI better for me? ### 04Does My AskAI offer a guarantee? ### 05Is my data safe? ### 06When is My AskAI the better choice? READY WHEN YOU ARE ## The AI and the inbox, from $39. Open the Workspace for $1, add your docs, and count what the AI answers alone. [Start with 100 credits](https://app.communicate.so)[Or book a demo](https://cal.com/team/tinycheque/communicate)[Back to the top](#home) One-time $1 activation · Grounded answers · Human takeover · Cancel anytime