# Smartsupp Alternative With AI Included | Communicate · Communicate > Smartsupp's Mira AI is $16 per 100 conversations on top of chat. Communicate Starter is $39 for about 1,000 AI chats and 3 seats. - **URL:** https://communicate.so/alternatives/smartsupp --- Smartsupp alternative # The Smartsupp alternative with AI replies in the Plan, not counted as an add-on. Smartsupp is live chat for online shops, with WhatsApp and Messenger in one inbox. Its Mira AI Agent is priced on top, from $16 a month for 100 conversations. Communicate Starter is $39 a month with 3,000 AI replies, about 1,000 chats, and 3 seats. Try it for a one-time $1. [Start with 100 credits](https://app.communicate.so)[Book Demo](https://cal.com/team/tinycheque/communicate) One-time $1 activation · 100 credits included · No automatic subscription Starter$39 About 1,000 AI chats. Included in Starter. AIAnswersInbox Pause autoplay Your help center. Your inbox. Your team. [Compare Communicate and Smartsupp row by row](#compare) Communicate vs Smartsupp ## Every row, as each one publishes it. Smartsupp wins on a free plan, WhatsApp and Messenger today, and low live chat prices. Communicate wins on AI conversations included and Member-required Actions. All of it is below. ### How you start Communicate$1 once: 100 credits that never expire, nothing renews SmartsuppFree plan; 14-day trial on paid plans ### Live chat plan CommunicateSolo: $19 a month SmartsuppSolo: from $17 a month ### AI conversations CommunicateAbout 1,000 chats on Starter SmartsuppMira: $16 per 100 a month (annual) ### Channels CommunicateWebsite chat and email; WhatsApp and Messenger coming soon SmartsuppLive chat, WhatsApp, Messenger, email ### MCP and API CommunicateOn every Plan SmartsuppOn Plus and above ### Actions a person approves CommunicateMember-required Actions SmartsuppNot listed on its pricing page DecisionCommunicateSmartsupp How you start$1 once: 100 credits that never expire, nothing renewsFree plan; 14-day trial on paid plans Live chat planSolo: $19 a monthSolo: from $17 a month AI conversationsAbout 1,000 chats on StarterMira: $16 per 100 a month (annual) ChannelsWebsite chat and email; WhatsApp and Messenger coming soonLive chat, WhatsApp, Messenger, email MCP and APIOn every PlanOn Plus and above Actions a person approvesMember-required ActionsNot listed on its pricing page Smartsupp figures come from smartsupp.com/pricing, checked on 3 October 2026. A Smartsupp conversation and a Communicate chat may not count the same way. “Not listed” means the page does not show it; check with Smartsupp if it matters to you. [Start with 100 credits](https://app.communicate.so) AI chats for the money ## What about 1,000 AI chats costs. From smartsupp.com/pricing and our Plans, checked on 3 October 2026. - 01 · $39 ### Communicate Starter 3,000 AI replies, about 1,000 chats, and 3 seats. - 02 · $16 ### Smartsupp Mira AI Agent For 100 conversations a month on an annual plan, on top of a chat plan. - 03 · Smartsupp wins ### On channels and a free plan WhatsApp, Messenger, and email in one inbox, and a free plan. What changes ## Smartsupp wins on channels and a free plan. Communicate wins on AI volume. Smartsupp gives shops live chat, WhatsApp, and Messenger with a free plan. If most chats should be answered by AI, Communicate includes far more AI conversations for the money. - 01 ### AI volume included About 1,000 AI chats on Starter at $39. - 02 ### Answers with sources Every answer links to the page it came from. - 03 ### Actions with approval Look up orders. Risky Actions wait for a person. ++++ Used in production ## Already answering customer questions. - Teams building software - Teams making content - Teams running everyday tools - Autoposting - Vrid - Niyam - FAAD Network - Nimblocity - Pure Digital - QCall - Serri - The Medical Insurance Exchange How it works ## AI answers on your store this afternoon. About 5 minutes to a first answer. No developer needed. - 01 Sources Add your website and files The Agent answers from your content and links to the page it used. Knowledge Connected Help center Ready for answers - Pricing page Ready for answers - Policies Ready for answers - 02 Rules Set handoff in plain words Decide which chats need a person. Risky Actions wait for approval. Handoff rules Saved Order problem Hand off - Refund Member required - How-to Agent answers - 03 Go live Paste one snippet The widget goes on your site. Handoffs land in the Shared Inbox. Widget Live Site yourbrand.com - Agent Answering - Inbox 3 seats ++++Knowledge Connected - Help center Ready for answers - Pricing page Ready for answers - Policies Ready for answers Handoff rules Saved - Order problem Hand off - Refund Member required - How-to Agent answers Widget Live - Site yourbrand.com - Agent Answering - Inbox 3 seats 01 / 03 Designed for the edge cases ## What you get on every Plan. Plans differ only in credits, seats, and Agents. 01 ### AI Agents with sources Answers grounded in your website and files. Removespaying per AI conversation. 02 ### Shared Inbox Assign and take over chats with full history. Removeshandoff by email. 03 ### In-App Messages Reach the right people inside your product. Removesa separate nudge tool. 04 ### API, MCP, and CLI Work with Conversations and Agents from code or an AI assistant. Removesa custom integration. ++++ AI Agents with sources Shared Inbox In-App Messages API, MCP, and CLI Every feature here runsthrough the same Agent. ## Ask how Communicate compares to Smartsupp. This page runs on Communicate. Type a question below and the assistant on this page answers it. Where is my order #4821? It left the warehouse on Tuesday. Tracking says it arrives Thursday.From: Shipping times That helped Choose what it can read - Help center articles - Refund policy PDF - Past support replies - Product pages Tasks it may run Check order status Update a delivery address Issue a refund Refunds wait for a teammate to approve. Sam joined the chat Handed over with the full thread S Reply style FriendlyFormalShort Drop a help PDF anywhere Answered from your help pages Question askedTeammate if needed Ask our support assistant a question FAQ ## What Smartsupp buyers ask before they choose. Including the cases where Smartsupp is the better fit. ### 01How do the prices compare? ### 02Does Communicate have WhatsApp? ### 03Is there a free plan? ### 04Is my data safe? ### 05When is Smartsupp the better choice? READY WHEN YOU ARE ## More AI chats for the money. Open the Workspace for $1, add your store pages, and let the Agent answer today. [Start with 100 credits](https://app.communicate.so)[Or book a demo](https://cal.com/team/tinycheque/communicate)[Back to the top](#home) One-time $1 activation · Grounded answers · Human takeover · Cancel anytime