# tawk.to Alternative for AI Chat: 3,000 AI Replies for $39 · Communicate > Honest Communicate vs tawk.to comparison: free human chat vs AI Assist at $29 for 1,000 messages plus $30 per 1,000 more. When to stay on tawk.to, and when to switch. - **URL:** https://communicate.so/alternatives/tawk-to --- tawk.to alternative # The tawk.to alternative for when the AI does most of the talking. tawk.to live chat is free, and that is hard to beat. Its AI Assist is not: 1,000 AI messages for $29, then $30 for every 1,000 more. Communicate Starter is $39 a month for 3,000 AI replies and 3 teammates, with handoff to a person on every Plan. Try it for a one-time $1. [Start with 100 credits](https://app.communicate.so)[Book Demo](https://cal.com/team/tinycheque/communicate) One-time $1 activation · 100 credits included · No automatic subscription Starter3,000 3,000 AI replies for $39. On tawk.to, about $89. AI volumeHandoffActions Pause autoplay Your help center. Your inbox. Your team. [Compare Communicate and tawk.to row by row](#compare) Communicate vs tawk.to ## Every row, at monthly list price. tawk.to wins on price for human chat (free, unlimited agents), a ticketing system, knowledge base, CRM, mobile and desktop apps, video and voice, and hired agents by the hour. Communicate wins on AI volume per dollar, handoff on every Plan, and Actions. All of it is below. ### How you try it Communicate$1 once: 100 credits that never expire, nothing renews tawk.toFree forever; AI Hobby plan includes 100 message credits a month ### Human live chat CommunicateFrom $19/mo tawk.toFree, unlimited agents and chats ### Seats Communicate1, 3, or 10 by Plan tawk.toUnlimited ### 1,000 AI replies a month CommunicateSolo: $19/mo tawk.toAI Assist Growth: $29/mo ### 3,000 AI replies a month CommunicateStarter: $39/mo tawk.toAbout $89/mo with extra credits ### AI hands off to a person CommunicateEvery Plan tawk.toFrom AI Assist Growth ### Agent takes actions CommunicateLookups, forms, and your API, with approval rules tawk.toNot listed on its AI Assist pricing ### Ticketing and knowledge base CommunicateNot offered; connect your pages by URL tawk.toFree ### Messages inside your product CommunicateIn-App Messages on every Plan tawk.toWidget triggers ### Video and voice CommunicateNot offered tawk.toAdd-on, $49/mo ### Mobile and desktop apps CommunicateMobile and Mac apps coming soon tawk.toiOS, Android, Windows, Mac ### API, MCP, and CLI access CommunicateAll three on every Plan tawk.toJavaScript API and webhooks DecisionCommunicatetawk.to How you try it$1 once: 100 credits that never expire, nothing renewsFree forever; AI Hobby plan includes 100 message credits a month Human live chatFrom $19/moFree, unlimited agents and chats Seats1, 3, or 10 by PlanUnlimited 1,000 AI replies a monthSolo: $19/moAI Assist Growth: $29/mo 3,000 AI replies a monthStarter: $39/moAbout $89/mo with extra credits AI hands off to a personEvery PlanFrom AI Assist Growth Agent takes actionsLookups, forms, and your API, with approval rulesNot listed on its AI Assist pricing Ticketing and knowledge baseNot offered; connect your pages by URLFree Messages inside your productIn-App Messages on every PlanWidget triggers Video and voiceNot offeredAdd-on, $49/mo Mobile and desktop appsMobile and Mac apps coming sooniOS, Android, Windows, Mac API, MCP, and CLI accessAll three on every PlanJavaScript API and webhooks tawk.to figures come from tawk.to/pricing and help.tawk.to AI Assist articles, checked on 3 October 2026. We treat one tawk.to message credit as one AI reply. tawk.to annual billing gives 2 months free; ours charges 10 months for 12. [Start with 100 credits](https://app.communicate.so) Yearly totals, checked ## What AI messages cost over a year. Monthly prices times 12, from tawk.to and its AI Assist pricing, checked on 3 October 2026. tawk.to live chat itself stays free; these totals are for the AI only. - 01 · $600 a year ### Less at 3,000 AI messages a month tawk.to: Growth $29 for 1,000 plus 2,000 extra at $30 per 1,000 is $89/mo. Communicate Starter: $39/mo. That is $1,068 vs $468. - 02 · $1,080 a year ### Less at 8,000 AI messages a month tawk.to: Business $99 for 5,000 plus 3,000 extra is $189/mo. Communicate Growth: $99/mo with 8,000 AI replies and 10 seats. That is $2,268 vs $1,188. - 03 · 3,000 more replies ### At the same $99 tawk.to Business: $99 for 5,000 AI messages. Communicate Growth: $99 for 8,000 AI replies. What changes ## When AI answers most chats, a flat Plan costs less. If your team answers every chat by hand, stay on free tawk.to. Once you want AI to answer first, compare what the AI costs. - 01 ### More AI for the money On tawk.to, 3,000 AI messages cost about $89 a month: $29 for 1,000 plus $60 for 2,000 more. Communicate Starter includes 3,000 AI replies for $39. - 02 ### Handoff on every Plan On tawk.to AI Assist, escalation to a person starts on Growth. Every Communicate Plan hands chats to your team with the full history. - 03 ### An Agent that can act Actions let the Agent look up an order or call your API, with approval rules for anything risky. ++++ Used in production ## Already answering customer questions. - Teams building software - Teams making content - Teams running everyday tools - Autoposting - Vrid - Niyam - FAAD Network - Nimblocity - Pure Digital - QCall - Serri - The Medical Insurance Exchange How it works ## Keep tawk.to free for people. Test AI on the busy pages. Setup takes about 5 minutes. You can run both widgets on different pages while you compare. - 01 Sources Add your tawk.to knowledge base by URL Point the Agent at your knowledge base articles, pricing page, and files. There is no import from tawk.to, so each source is added by hand. Knowledge Connected Knowledge base Ready for answers - Pricing page Ready for answers - FAQ PDF Ready for answers - 02 Pages Put the Agent where questions repeat Start with pricing, shipping, or onboarding pages. Leave tawk.to on the rest until you have seen the answers. Pages Split Pricing page Communicate - Checkout Communicate - Everything else tawk.to - 03 Count Count AI messages, then compare bills After a week, check how many AI replies the Agent sent. Price the same number on tawk.to AI Assist and decide. First week Counted AI replies 740 - Handed off 52 chats - Monthly pace about 3,200 ++++Knowledge Connected - Knowledge base Ready for answers - Pricing page Ready for answers - FAQ PDF Ready for answers Pages Split - Pricing page Communicate - Checkout Communicate - Everything else tawk.to First week Counted - AI replies 740 - Handed off 52 chats - Monthly pace about 3,200 01 / 03 Designed for the edge cases ## What you get on every Plan. No add-ons. Plans differ only in credits, seats, and Agents. 01 ### An AI Agent per site Up to 3 Agents on Starter and 10 on Growth, each with its own sources. Removesone AI quota shared across every site. 02 ### Answers with sources Each answer comes from your pages and files, and you can see which one. Removesguessing where the bot got an answer. 03 ### Actions with approval Look up an order or update a record. Mark risky Actions Member required. Removescopying order numbers between tabs. 04 ### API, MCP, and CLI Work with Conversations and Agents from your code, an AI assistant, or the terminal. Removesscraping the dashboard for data. ++++ An AI Agent per site Answers with sources Actions with approval API, MCP, and CLI Every feature here runsthrough the same Agent. ## Ask how Communicate compares to tawk.to. This page runs on Communicate. Type a question below and the assistant on this page answers it. Where is my order #4821? It left the warehouse on Tuesday. Tracking says it arrives Thursday.From: Shipping times That helped Choose what it can read - Help center articles - Refund policy PDF - Past support replies - Product pages Tasks it may run Check order status Update a delivery address Issue a refund Refunds wait for a teammate to approve. Sam joined the chat Handed over with the full thread S Reply style FriendlyFormalShort Drop a help PDF anywhere Answered from your help pages Question askedTeammate if needed Ask our support assistant a question FAQ ## What tawk.to users ask before they switch. Starting with when you should not switch. ### 01Should I leave tawk.to if I only need live chat? ### 02How does tawk.to charge for AI? ### 03Can I use both? ### 04Can the Agent answer from my tawk.to knowledge base? ### 05Does Communicate have mobile apps? ### 06Is my data safe? ### 07When is tawk.to the better choice? READY WHEN YOU ARE ## Keep the free chat. Pay less for the AI. Open the Workspace for $1, add your knowledge base, and count the AI replies a week really needs. [Start with 100 credits](https://app.communicate.so)[Or book a demo](https://cal.com/team/tinycheque/communicate)[Back to the top](#home) One-time $1 activation · Grounded answers · Human takeover · Cancel anytime