# Trengo Alternative: AI Support Priced for Small Teams · Communicate > Honest Communicate vs Trengo comparison: 3 seats and AI replies for $39 vs Boost at € 299 a month for 10 users plus an AI surcharge. Where Trengo wins, too. - **URL:** https://communicate.so/alternatives/trengo --- Trengo alternative # The Trengo alternative for a small team that does not need 10 seats. Trengo Boost is € 299 a month billed yearly (€ 349 monthly) for 10 users, and AI conversations carry a surcharge. Communicate fits a smaller team: Starter is $39 a month for 3 seats with 3,000 AI replies included. Try it for a one-time $1. [Start with 100 credits](https://app.communicate.so)[Book Demo](https://cal.com/team/tinycheque/communicate) One-time $1 activation · 100 credits included · No automatic subscription Starter$39 3 seats for $39. Trengo Boost: € 299. PriceAIInbox Pause autoplay Your help center. Your inbox. Your team. [Compare Communicate and Trengo row by row](#compare) Communicate vs Trengo ## Every row, as each one publishes it. Trengo wins on channels, WhatsApp Business API, 10 users included, and AI Journeys. Communicate wins on a small-team price, AI replies included, and Member-required Actions. All of it is below. ### How you start Communicate$1 once: 100 credits that never expire, nothing renews TrengoBook a demo ### Entry price CommunicateStarter: $39 a month TrengoBoost: € 299 a month billed yearly ### Users included Communicate1, 3, or 10 seats by Plan Trengo10 on Boost, 20 on Pro ### AI conversations CommunicateIncluded in every Plan TrengoSurcharge: € 0.25–0.30 per conversation ### Channels CommunicateWebsite chat and email; WhatsApp and Messenger coming soon TrengoWhatsApp, Instagram, Facebook, SMS, voice, email, chat ### Actions a person approves CommunicateMember-required Actions TrengoNot listed on its pricing page DecisionCommunicateTrengo How you start$1 once: 100 credits that never expire, nothing renewsBook a demo Entry priceStarter: $39 a monthBoost: € 299 a month billed yearly Users included1, 3, or 10 seats by Plan10 on Boost, 20 on Pro AI conversationsIncluded in every PlanSurcharge: € 0.25–0.30 per conversation ChannelsWebsite chat and email; WhatsApp and Messenger coming soonWhatsApp, Instagram, Facebook, SMS, voice, email, chat Actions a person approvesMember-required ActionsNot listed on its pricing page Trengo figures come from trengo.com/prices, checked on 3 October 2026. Its prices are in euros; we show them as listed. “Not listed” means the page does not show it; check with Trengo if it matters to you. [Start with 100 credits](https://app.communicate.so) Entry plan for entry plan ## What each entry plan costs. From trengo.com/prices and our Plans, checked on 3 October 2026. - 01 · $39 ### Communicate Starter 3 seats, 3,000 AI replies, about 1,000 chats a month. - 02 · € 299 ### Trengo Boost 10 users and 6,000 conversations a year, billed yearly. AI conversations cost extra. - 03 · Trengo wins ### On channels and team size WhatsApp, Instagram, Facebook, SMS, voice, and email in one inbox for 10 users. What changes ## Trengo is built for bigger teams on many channels. Communicate is built for small ones. Trengo puts WhatsApp, email, Instagram, Facebook, voice, and chat in one inbox for teams of 10 or more. If you are a small team that mainly needs website chat with AI, Communicate costs far less. - 01 ### Small-team price Starter covers 3 seats for $39 a month. - 02 ### AI replies included 3,000 AI replies on Starter. No per-conversation surcharge. - 03 ### Actions with approval Call your API from the chat. Risky Actions wait for a person. ++++ Used in production ## Already answering customer questions. - Teams building software - Teams making content - Teams running everyday tools - Autoposting - Vrid - Niyam - FAAD Network - Nimblocity - Pure Digital - QCall - Serri - The Medical Insurance Exchange How it works ## A small-team setup, live today. About 5 minutes to a first answer. No developer needed. - 01 Sources Add your website and files The Agent answers from your content and links to the page it used. Knowledge Connected Help center Ready for answers - Pricing page Ready for answers - Policies Ready for answers - 02 Rules Set handoff in plain words Decide which chats need a person. Risky Actions wait for approval. Handoff rules Saved Delivery issue Hand off - Refund Member required - How-to Agent answers - 03 Go live Paste one snippet The widget goes on your site. Handoffs land in the Shared Inbox. Widget Live Site yourbrand.com - Agent Answering - Inbox 3 seats ++++Knowledge Connected - Help center Ready for answers - Pricing page Ready for answers - Policies Ready for answers Handoff rules Saved - Delivery issue Hand off - Refund Member required - How-to Agent answers Widget Live - Site yourbrand.com - Agent Answering - Inbox 3 seats 01 / 03 Designed for the edge cases ## What you get on every Plan. Plans differ only in credits, seats, and Agents. 01 ### AI Agents with sources Answers grounded in your website and files. Removesa per-conversation AI surcharge. 02 ### Shared Inbox Assign and take over chats with full history. Removeshandoff by email. 03 ### In-App Messages Reach the right people inside your product. Removesa separate nudge tool. 04 ### API, MCP, and CLI Work with Conversations and Agents from code or an AI assistant. Removesa custom integration. ++++ AI Agents with sources Shared Inbox In-App Messages API, MCP, and CLI Every feature here runsthrough the same Agent. ## Ask how Communicate compares to Trengo. This page runs on Communicate. Type a question below and the assistant on this page answers it. Where is my order #4821? It left the warehouse on Tuesday. Tracking says it arrives Thursday.From: Shipping times That helped Choose what it can read - Help center articles - Refund policy PDF - Past support replies - Product pages Tasks it may run Check order status Update a delivery address Issue a refund Refunds wait for a teammate to approve. Sam joined the chat Handed over with the full thread S Reply style FriendlyFormalShort Drop a help PDF anywhere Answered from your help pages Question askedTeammate if needed Ask our support assistant a question FAQ ## What Trengo buyers ask before they choose. Including the cases where Trengo is the better fit. ### 01How do the prices compare? ### 02Does Trengo charge for AI? ### 03Does Communicate have WhatsApp? ### 04Is my data safe? ### 05When is Trengo the better choice? READY WHEN YOU ARE ## A price that fits a small team. Open the Workspace for $1, add your site, and invite your team today. [Start with 100 credits](https://app.communicate.so)[Or book a demo](https://cal.com/team/tinycheque/communicate)[Back to the top](#home) One-time $1 activation · Grounded answers · Human takeover · Cancel anytime