# Wati Alternative: AI Support on Your Website · Communicate > Honest Communicate vs Wati comparison: cited AI answers on your website vs a WhatsApp Business API platform for broadcasts and sales. Where Wati wins, too. - **URL:** https://communicate.so/alternatives/wati --- Wati alternative # The Wati alternative for support on your website, not on WhatsApp. Wati is built on the WhatsApp Business API: broadcasts, automations, and AI agents for sales over WhatsApp. Its entry plan is listed at ₹999. Communicate answers customers on your website and hands off to your team: Starter is $39 a month. Try it for a one-time $1. [Start with 100 credits](https://app.communicate.so)[Book Demo](https://cal.com/team/tinycheque/communicate) One-time $1 activation · 100 credits included · No automatic subscription SiteLive Your website. Chat widget and email. WhereAnswersInbox Pause autoplay Your help center. Your inbox. Your team. [Compare Communicate and Wati row by row](#compare) Communicate vs Wati ## Every row, as each one publishes it. Wati wins on WhatsApp, broadcasts, and 5 users included on Pro and Business. Communicate wins on website support answers with sources, Member-required Actions, and In-App Messages. All of it is below. ### How you start Communicate$1 once: 100 credits that never expire, nothing renews WatiNot listed on its pricing page ### Main channel CommunicateWebsite chat and email WatiWhatsApp ### WhatsApp CommunicateComing soon WatiWhatsApp Business API ### Broadcasts CommunicateNot offered WatiUnlimited, charged per its rate card ### Answers with sources CommunicateEvery answer links its page WatiNot listed on its pricing page ### In-App Messages CommunicateOn every Plan WatiNot listed on its pricing page DecisionCommunicateWati How you start$1 once: 100 credits that never expire, nothing renewsNot listed on its pricing page Main channelWebsite chat and emailWhatsApp WhatsAppComing soonWhatsApp Business API BroadcastsNot offeredUnlimited, charged per its rate card Answers with sourcesEvery answer links its pageNot listed on its pricing page In-App MessagesOn every PlanNot listed on its pricing page Wati figures come from wati.io/pricing, checked on 3 October 2026. Its page shows prices in rupees and extra users in dollars; we show both as listed. “Not listed” means the page does not show it; check with Wati if it matters to you. [Start with 100 credits](https://app.communicate.so) What each one is for ## Pick the tool for the channel. From wati.io/pricing and our Plans, checked on 3 October 2026. - 01 · $39 ### Communicate Starter 3 seats, 3,000 AI replies, about 1,000 chats a month. - 02 · ₹999 ### Wati entry plan With 500 free AI Co-pilot credits a month. - 03 · Wati wins ### On WhatsApp WhatsApp Business API, broadcasts, automation triggers, and commerce integrations. What changes ## Wati is a WhatsApp platform. Communicate is website support. Wati runs WhatsApp broadcasts, automations, and lead-qualifying AI. If your customers ask questions on your website and you want cited AI answers there, Communicate fits that job. - 01 ### Answers with sources Every answer links to the page it came from. - 02 ### A Shared Inbox Handed-off chats arrive with full history. - 03 ### Actions with approval Call your API from the chat. Risky Actions wait for a person. ++++ Used in production ## Already answering customer questions. - Teams building software - Teams making content - Teams running everyday tools - Autoposting - Vrid - Niyam - FAAD Network - Nimblocity - Pure Digital - QCall - Serri - The Medical Insurance Exchange How it works ## Website support live this afternoon. About 5 minutes to a first answer. No developer needed. - 01 Sources Add your website and files The Agent answers from your content and links to the page it used. Knowledge Connected Help center Ready for answers - Pricing page Ready for answers - Policies Ready for answers - 02 Rules Set handoff in plain words Decide which chats need a person. Risky Actions wait for approval. Handoff rules Saved Order problem Hand off - Refund Member required - How-to Agent answers - 03 Go live Paste one snippet The widget goes on your site. Handoffs land in the Shared Inbox. Widget Live Site yourbrand.com - Agent Answering - Inbox 3 seats ++++Knowledge Connected - Help center Ready for answers - Pricing page Ready for answers - Policies Ready for answers Handoff rules Saved - Order problem Hand off - Refund Member required - How-to Agent answers Widget Live - Site yourbrand.com - Agent Answering - Inbox 3 seats 01 / 03 Designed for the edge cases ## What you get on every Plan. Plans differ only in credits, seats, and Agents. 01 ### AI Agents with sources Answers grounded in your website and files. Removesa WhatsApp tool doing website support. 02 ### Shared Inbox Assign and take over chats with full history. Removeshandoff by email. 03 ### In-App Messages Reach the right people inside your product. Removesa separate nudge tool. 04 ### API, MCP, and CLI Work with Conversations and Agents from code or an AI assistant. Removesa custom integration. ++++ AI Agents with sources Shared Inbox In-App Messages API, MCP, and CLI Every feature here runsthrough the same Agent. ## Ask how Communicate compares to Wati. This page runs on Communicate. Type a question below and the assistant on this page answers it. Where is my order #4821? It left the warehouse on Tuesday. Tracking says it arrives Thursday.From: Shipping times That helped Choose what it can read - Help center articles - Refund policy PDF - Past support replies - Product pages Tasks it may run Check order status Update a delivery address Issue a refund Refunds wait for a teammate to approve. Sam joined the chat Handed over with the full thread S Reply style FriendlyFormalShort Drop a help PDF anywhere Answered from your help pages Question askedTeammate if needed Ask our support assistant a question FAQ ## What Wati buyers ask before they choose. Including the cases where Wati is the better fit. ### 01How much does Wati cost? ### 02Does Communicate have WhatsApp? ### 03Can I use both? ### 04Is my data safe? ### 05When is Wati the better choice? READY WHEN YOU ARE ## Support where customers find you first. Open the Workspace for $1, add your site, and see real answers today. [Start with 100 credits](https://app.communicate.so)[Or book a demo](https://cal.com/team/tinycheque/communicate)[Back to the top](#home) One-time $1 activation · Grounded answers · Human takeover · Cancel anytime