About Communicate
Company reference
Last updated: August 22, 2026
Communicate helps support teams answer customers quickly without forcing AI and people into separate systems. The product combines an AI support agent grounded in a company’s own help content with a shared inbox where a teammate can take over the same conversation whenever judgment or context is needed.
What we build
Communicate turns approved Data Sources into useful customer answers across website chat and connected support Channels. Teams can define the tasks an Agent may perform, review Conversations in one Shared Inbox, step in without making a customer repeat the issue, and use Analytics to find weak or missing help content. The goal is practical resolution: answer from known facts, complete only approved Actions, and hand off when the system should not decide alone.
How we operate
We favor clear boundaries over inflated claims. Communicate is GDPR-ready, uses encryption at rest and TOTP two-factor authentication, supports Workspace data export and cascading deletion, and does not sell customer data. We do not claim certifications or deployment options we do not hold. Our security, privacy, responsible AI, support, and commercial terms are published on this site so teams and their agents can evaluate the product from primary sources.
Company
Communicate is operated by TinyCheque, Inc., a Delaware corporation based at 131 Continental Dr, Suite 305, Newark, Delaware 19713, USA. Product, account, billing, privacy, and partnership questions can be sent to [email protected]. The Contact page explains the information to include so the right request can be handled efficiently.