How you start
Communicate$1 once: 100 credits that never expire, nothing renews
BrevoFree plan, no card
Brevo alternative
The Brevo alternative for support answers, not email marketing.
Brevo is an email and multi-channel marketing platform with a free plan: campaigns, automation, SMS, and, on Professional, WhatsApp. Communicate is an AI support chat: it answers customers on your website and hands off to your team. Starter is $39 a month. Try it for a one-time $1.
One-time $1 activation · 100 credits included · No automatic subscription
QuestionAnswer
Answer customers.
Not send campaigns.
Your help center. Your inbox. Your team.
Compare Communicate and Brevo row by rowCommunicate vs Brevo
Every row, as each one publishes it.
Brevo wins on email marketing, a free plan, automation, and an MCP for ChatGPT and Claude. Communicate wins on AI support answers, a Shared Inbox, and Member-required Actions. All of it is below.
Main job
CommunicateCustomer support
BrevoEmail and multi-channel marketing
AI support answers
CommunicateFrom your pages, with sources
BrevoNot listed on its pricing page
Email campaigns
CommunicateNot offered
BrevoFrom 5,000 emails a month on Starter
CommunicateComing soon
BrevoOn Professional
MCP
CommunicateOn every Plan
BrevoMCP for ChatGPT and Claude
Brevo figures come from brevo.com/pricing, checked on 3 October 2026. “Not listed” means the page does not show it; check with Brevo if it matters to you.
What each one is for
Pick the tool for the job.
From brevo.com/pricing and our Plans, checked on 3 October 2026.
01 · $39
Communicate Starter
3 seats, 3,000 AI replies, about 1,000 chats a month.
02 · Free
Brevo free plan
Email marketing to start, no card needed.
03 · Brevo wins
On marketing
Email campaigns, SMS, automation, segmentation, and landing pages.
What changes
Brevo is marketing. Communicate is support.
Brevo sends email, SMS, and WhatsApp campaigns with automation and segmentation. If you need an AI that answers customer questions on your site, Communicate does that one job, and the two can work side by side.
- 01
Answers with sources
Every answer links to the page it came from.
- 02
A Shared Inbox
Handed-off chats arrive with full history. Teammate replies never use credits.
- 03
Actions with approval
Call your API from the chat. Risky Actions wait for a person.
Used in production
Already answering customer questions.
- Teams building software
- Teams making content
- Teams running everyday tools
- Autoposting
- Vrid
- Niyam
- FAAD Network
- Nimblocity
Pure Digital- QCall
- Serri
- The Medical Insurance Exchange
How it works
Support answers live this afternoon.
About 5 minutes to a first answer. No developer needed.
Knowledge
ConnectedHelp center
Ready for answers
Pricing page
Ready for answers
Policies
Ready for answers
Handoff rules
SavedRefund
Member required
Refund
Member required
How-to
Agent answers
Widget
LiveSite
yourbrand.com
Agent
Answering
Inbox
3 seats
Designed for the edge cases
What you get on every Plan.
Plans differ only in credits, seats, and Agents.
01
AI Agents with sources
Answers grounded in your website and files.
Removesa marketing tool doing support.
02
Shared Inbox
Assign and take over chats with full history.
Removeshandoff by email.
03
In-App Messages
Reach the right people inside your product.
Removesa separate nudge tool.
04
API, MCP, and CLI
Work with Conversations and Agents from code or an AI assistant.
Removesa custom integration.
AI Agents with sources
Shared Inbox
In-App Messages
API, MCP, and CLI
Ask how Communicate compares to Brevo.
This page runs on Communicate. Type a question below and the assistant on this page answers it.
FAQ
What Brevo buyers ask before they choose.
Including the cases where Brevo is the better fit.
READY WHEN YOU ARE
Answers for the customers your campaigns bring.
Open the Workspace for $1, add your help pages, and see real answers today.
One-time $1 activation · Grounded answers · Human takeover · Cancel anytime