How you start
Communicate$1 once: 100 credits that never expire, nothing renews
DriftNo public plan or trial listed
Drift alternative
The Drift alternative for customer support, not B2B sales pipeline.
Drift is now part of Salesloft. It uses AI chat agents to turn website visitors into sales pipeline, and it lists no prices. Communicate does support: the Agent answers customers with sources and hands off to your team. Starter is $39 a month. Try it for a one-time $1.
One-time $1 activation · 100 credits included · No automatic subscription
QuestionAnswer
Answer customers.
Not qualify leads.
Your help center. Your inbox. Your team.
Compare Communicate and Drift row by rowCommunicate vs Drift
Every row, as each one publishes it.
Drift wins on B2B sales chat, CRM-based personalisation, and the Salesloft revenue system. Communicate wins on support answers with sources, a Shared Inbox, and public prices. All of it is below.
Price
CommunicatePublic: $19, $39, $99 a month
DriftNot published
Main job
CommunicateCustomer support
DriftB2B sales pipeline
CRM-based personalisation
CommunicateNot offered
DriftWeb activity, CRM data, past chats
Answers with sources
CommunicateEvery answer links its page
DriftNot listed on its page
Inbox for your team
CommunicateShared Inbox on every Plan
DriftNot listed on its page
Drift figures come from drift.com/pricing, checked on 3 October 2026. Drift lists no prices; we did not estimate them. “Not listed” means the page does not show it; check with Drift if it matters to you.
What each one is for
Pick the tool for the job.
From drift.com/pricing and our Plans, checked on 3 October 2026.
01 · $39
Communicate Starter
3 seats, 3,000 AI replies, about 1,000 chats a month.
02 · No price
Drift
Its pricing page shows no plans or prices.
03 · Drift wins
On B2B sales
AI chat agents that use web activity and CRM data to build pipeline.
What changes
Drift is built for sales. Communicate is built for support.
Drift personalises chat with web activity and CRM data so sales teams build pipeline. If your goal is answering customers who already bought, Communicate fits that job and lists its price.
- 01
Public prices
Solo $19, Starter $39, Growth $99 a month.
- 02
Answers with sources
Every answer links to the page it came from.
- 03
Actions with approval
Look up orders or call your API. Risky Actions wait for a person.
Used in production
Already answering customer questions.
- Teams building software
- Teams making content
- Teams running everyday tools
- Autoposting
- Vrid
- Niyam
- FAAD Network
- Nimblocity
Pure Digital- QCall
- Serri
- The Medical Insurance Exchange
How it works
Support answers on your site this afternoon.
About 5 minutes to a first answer. No developer needed.
Knowledge
ConnectedHelp center
Ready for answers
Pricing page
Ready for answers
Policies
Ready for answers
Handoff rules
SavedAccount issue
Hand off
Refund
Member required
How-to
Agent answers
Widget
LiveSite
yourbrand.com
Agent
Answering
Inbox
3 seats
Designed for the edge cases
What you get on every Plan.
Plans differ only in credits, seats, and Agents.
01
AI Agents with sources
Answers grounded in your website and files.
Removesa sales tool doing support.
02
Shared Inbox
Assign and take over chats with full history.
Removeshandoff by email.
03
In-App Messages
Reach the right people inside your product.
Removesa separate nudge tool.
04
API, MCP, and CLI
Work with Conversations and Agents from code or an AI assistant.
Removesa custom integration.
AI Agents with sources
Shared Inbox
In-App Messages
API, MCP, and CLI
Ask how Communicate compares to Drift.
This page runs on Communicate. Type a question below and the assistant on this page answers it.
FAQ
What Drift buyers ask before they choose.
Including the cases where Drift is the better fit.
READY WHEN YOU ARE
Support chat with a price on the page.
Open the Workspace for $1, add your help pages, and see real answers today.
One-time $1 activation · Grounded answers · Human takeover · Cancel anytime