How you try it
Communicate$1 once: 100 credits that never expire, nothing renews
Front14-day trial, no card
Front alternative
The Front alternative for website chat, without per-seat pricing.
Front starts at $25 per seat a month, billed yearly, and its AI agent is extra. Communicate Starter is $39 a month in total for 3 teammates and 3,000 AI replies on your website. Try it for a one-time $1.
One-time $1 activation · 100 credits included · No automatic subscription
Starter3 seats
$39 for three people.
Front: $25 per seat.
Your help center. Your inbox. Your team.
Compare Communicate and Front row by rowCommunicate vs Front
Every row, at annual list price.
Front wins on email and omnichannel, SLAs and analytics, a knowledge base, SSO and SCIM, and low per-conversation AI pricing. Communicate wins on website chat with AI included, price per team, and In-App Messages. All of it is below.
Price for 3 people
CommunicateStarter: $390 a year total
FrontStarter: $900 a year
Price for 10 people
CommunicateGrowth: $990 a year total
FrontStarter $3,000; Professional $7,800 a year
AI agent
CommunicateIncluded; 3,000 AI replies on Starter
FrontAutopilot add-on, from $0.05 per conversation
Email, SMS, social
CommunicateEmail; WhatsApp, Messenger, Instagram coming soon
FrontOmnichannel from Professional
Knowledge base you host
CommunicateNot offered; connect your pages by URL
FrontEvery plan
SSO and SCIM
CommunicateNot offered
FrontFrom Professional
Agent takes actions
CommunicateLookups, forms, and your API, with approval rules
FrontAutopilot workflows
Messages inside your product
CommunicateIn-App Messages on every Plan
FrontNot listed on its pricing page
API, MCP, and CLI access
CommunicateAll three on every Plan
FrontAPI on every plan; higher limits cost extra
Front figures come from front.com/pricing, checked on 3 October 2026. Front shows annual prices and says annual saves 24%. Starter is capped at 10 seats. “Not listed” means the pricing page does not show it; check with Front if it matters to you.
Yearly totals, checked
What website chat for a team costs over a year.
Annual list prices, from front.com/pricing and our Plans, checked on 3 October 2026. Front also covers email, SMS, and social, which we mostly do not. Front AI add-ons are not counted.
01 · $510 a year
Less for three people
Front Starter: 3 seats at $25 is $900 a year. Communicate Starter annual: $390.
02 · $6,810 a year
Less for ten people on Professional
Front Professional: 10 seats at $65 is $7,800 a year. Communicate Growth annual: $990.
03 · $2,010 a year
Less for ten people on Starter
Front Starter: 10 seats at $25 is $3,000 a year. Communicate Growth annual: $990.
What changes
Front is a shared inbox for email first. Communicate is website chat, AI first.
Front is excellent when your team lives in email and needs SLAs and analytics. If your problem is answering website visitors fast, compare the price per team.
- 01
No per-seat price
Front Starter is $25 per seat a month billed yearly; Professional is $65. Communicate Starter is $39 for 3 seats; Growth is $99 for 10.
- 02
AI included, not an add-on
Front Autopilot starts at $0.05 per conversation, and Copilot is $20 per seat. Communicate Plans include AI replies.
- 03
Actions with approval
The Agent can look up an order or call your API. Mark risky Actions Member required, so a person approves first.
Used in production
Already answering customer questions.
- Teams building software
- Teams making content
- Teams running everyday tools
- Autoposting
- Vrid
- Niyam
- FAAD Network
- Nimblocity
Pure Digital- QCall
- Serri
- The Medical Insurance Exchange
How it works
Put AI on your website chat. Keep Front for email if you want.
Setup takes about 5 minutes. Your Front widget stays live until you swap the snippet.
Knowledge
ConnectedHelp center
Ready for answers
Pricing page
Ready for answers
Onboarding guide
Ready for answers
Handoff rules
SavedBilling question
Member required
Bug report
Hand off
How-to question
Agent answers
First week
CountedAI replies
640
Handed off
40 chats
Monthly pace
about 2,700
Designed for the edge cases
What you get on every Plan.
No add-ons. Plans differ only in credits, seats, and Agents.
01
AI Agents with sources
3 Agents on Starter and 10 on Growth, each answering with a citation.
Removesa separate AI contract.
02
Shared Inbox and assignment
Handed-off chats arrive with the full history. Teammate replies never use credits.
Removespaying for every person who reads a chat.
03
In-App Messages
Show a message inside your product to the right people at the right time.
Removesanother tool for product nudges.
04
API, MCP, and CLI
Work with Conversations and Agents from your code, an AI assistant, or the terminal.
Removesbuying a higher API rate limit.
AI Agents with sources
Shared Inbox and assignment
In-App Messages
API, MCP, and CLI
Ask how Communicate compares to Front.
This page runs on Communicate. Type a question below and the assistant on this page answers it.
FAQ
What Front users ask before they switch.
Including the cases where Front is the better fit.
READY WHEN YOU ARE
AI website chat for the whole team.
Open the Workspace for $1, add your help center, and count what the AI answers alone.
One-time $1 activation · Grounded answers · Human takeover · Cancel anytime