How you start
Communicate$1 once: 100 credits that never expire, nothing renews
GladlyDemo request
Gladly alternative
The Gladly alternative for a small team that wants a price on the page.
Gladly is customer experience AI for large retail brands, and its pricing page lists no plans or prices. Communicate is built for small teams and lists every Plan: Starter is $39 a month for 3 seats and 3,000 AI replies. Try it for a one-time $1.
One-time $1 activation · 100 credits included · No automatic subscription
Starter$39
$39 a month, listed.
Gladly: no public price.
Your help center. Your inbox. Your team.
Compare Communicate and Gladly row by rowCommunicate vs Gladly
Every row, as each one publishes it.
Gladly wins on channel reach and big-brand scale. Communicate wins on public prices, self-serve setup, and a small-team fit. All of it is below.
Price
CommunicatePublic: $19, $39, $99 a month
GladlyNot published
Built for
CommunicateSmall teams
GladlyLarge consumer brands
Channels
CommunicateWebsite chat and email; WhatsApp and Messenger coming soon
GladlyEvery channel, per its site
Setup
CommunicateSelf-serve, about 5 minutes to a first answer
GladlyNot listed on its pricing page
Actions a person approves
CommunicateMember-required Actions
GladlyNot listed on its pricing page
Gladly figures come from gladly.com/pricing, checked on 3 October 2026. Gladly lists no prices; we did not estimate them. “Not listed” means the page does not show it; check with Gladly if it matters to you.
What each one publishes
What you can know before a call.
From gladly.com/pricing and our Plans, checked on 3 October 2026.
01 · $39
Communicate Starter
3 seats, 3,000 AI replies, about 1,000 chats a month.
02 · No price
Gladly
Its pricing page shows no plans or prices.
03 · Gladly wins
On big-brand scale
AI across every channel for large consumer brands.
What changes
Gladly is built for big brands. Communicate is built for small teams.
Gladly serves large consumer brands with AI across every channel. If you are a small team that wants AI support on your site at a price you can read today, Communicate fits.
- 01
Public prices
Solo $19, Starter $39, Growth $99 a month.
- 02
Answers with sources
Every answer links to the page it came from.
- 03
Actions with approval
Call your API from the chat. Risky Actions wait for a person.
Used in production
Already answering customer questions.
- Teams building software
- Teams making content
- Teams running everyday tools
- Autoposting
- Vrid
- Niyam
- FAAD Network
- Nimblocity
Pure Digital- QCall
- Serri
- The Medical Insurance Exchange
How it works
Live today, no sales call first.
About 5 minutes to a first answer. No developer needed.
Knowledge
ConnectedHelp center
Ready for answers
Pricing page
Ready for answers
Policies
Ready for answers
Handoff rules
SavedExchange
Hand off
Refund
Member required
How-to
Agent answers
Widget
LiveSite
yourbrand.com
Agent
Answering
Inbox
3 seats
Designed for the edge cases
What you get on every Plan.
Plans differ only in credits, seats, and Agents.
01
AI Agents with sources
Answers grounded in your website and files.
Removesa sales call before you can test.
02
Shared Inbox
Assign and take over chats with full history.
Removeshandoff by email.
03
In-App Messages
Reach the right people inside your product.
Removesa separate nudge tool.
04
API, MCP, and CLI
Work with Conversations and Agents from code or an AI assistant.
Removesa custom integration.
AI Agents with sources
Shared Inbox
In-App Messages
API, MCP, and CLI
Ask how Communicate compares to Gladly.
This page runs on Communicate. Type a question below and the assistant on this page answers it.
FAQ
What Gladly buyers ask before they choose.
Including the cases where Gladly is the better fit.
READY WHEN YOU ARE
AI support you can buy today.
Open the Workspace for $1, add your help pages, and see real answers today.
One-time $1 activation · Grounded answers · Human takeover · Cancel anytime