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Hiver alternative

The Hiver alternative where the AI answers website chat.

Hiver is a help desk inside Gmail and Outlook, from $24 per user a month. Communicate puts an AI Agent on your website that answers chat itself. Starter is $39 a month for 3 teammates and 3,000 AI replies. Try it for a one-time $1.

One-time $1 activation · 100 credits included · No automatic subscription

QuestionAnswer

The AI answers first.

Your team handles the rest.

Your help center. Your inbox. Your team.

Compare Communicate and Hiver row by row

Communicate vs Hiver

Every row, at monthly list price.

Hiver wins on working inside Gmail and Outlook, a free plan, email ticketing, WhatsApp, voice, and SLA reports. Communicate wins on AI that answers website chat, price per team, and Actions with approval. All of it is below.

How you try it

Communicate$1 once: 100 credits that never expire, nothing renews
HiverFree plan; free trial

Price for 3 people

CommunicateStarter: $39/mo total
HiverGrowth: $102/mo

Price for 10 people

CommunicateGrowth: $99/mo total
HiverPro: $590/mo

Works inside Gmail and Outlook

CommunicateOwn Shared Inbox
HiverCore of the product

AI that answers website chat

CommunicateEvery Plan, 3,000 AI replies on Starter
HiverChatbots in its plan table

Email ticketing

CommunicateEmail channel
HiverCore of the product

WhatsApp and voice

CommunicateWhatsApp coming soon; no voice
HiverEvery plan

Human takeover and shared inbox

CommunicateEvery Plan
HiverEvery plan

Messages inside your product

CommunicateIn-App Messages on every Plan
HiverNot listed on its pricing page

API, MCP, and CLI access

CommunicateAll three on every Plan
HiverFrom Pro

Hiver figures come from hiverhq.com/pricing, checked on 3 October 2026. Per user, monthly: Lite $24, Growth $34, Pro $59. “Not listed” means the pricing page does not show it; check with Hiver if it matters to you.

Yearly totals, checked

What a support team costs over a year.

Monthly list prices times 12, from hiverhq.com/pricing and our Plans, checked on 3 October 2026. Hiver covers email, WhatsApp, and voice inside Gmail or Outlook, which we mostly do not. Its yearly prices are lower: $19, $29, and $49 per user.

  1. 01 · $756 a year

    Less for three people

    Hiver Growth: 3 users at $34 is $102/mo, or $1,224 a year. Communicate Starter: $39/mo, or $468, with 3,000 AI replies.

  2. 02 · $5,892 a year

    Less for ten people

    Hiver Pro: 10 users at $59 is $590/mo, or $7,080 a year. Communicate Growth: $99/mo, or $1,188.

  3. 03 · 3,000

    AI replies on Starter

    Each one is a chat your team did not have to type.

What changes

Hiver turns Gmail into a help desk. Communicate answers on your website.

Hiver is great when support lives in email. If you want AI to answer visitors on your site, compare what you get.

  1. 01

    AI that answers chat

    Communicate’s Agent answers website visitors from your pages, with a source, and hands off when it should.

  2. 02

    No per-user price

    Hiver Growth is $34 per user a month. Communicate Starter is $39 for 3 seats; Growth is $99 for 10.

  3. 03

    Actions with approval

    The Agent can look up an order or call your API. Mark risky Actions Member required.

Used in production

Already answering customer questions.

  • Teams building software
  • Teams making content
  • Teams running everyday tools
  • Autoposting
  • Vrid
  • Niyam
  • FAAD Network
  • Nimblocity
  • Pure Digital
  • QCall
  • Serri
  • The Medical Insurance Exchange

How it works

Let the AI answer website chat. Keep Hiver for email.

Setup takes about 5 minutes. Your Hiver widget stays live until you swap the snippet.

  1. Knowledge

    Connected
    • Website

      Ready for answers

    • Help center

      Ready for answers

    • Pricing page

      Ready for answers

  2. Handoff rules

    Saved
    • Sales question

      Hand off

    • Billing question

      Member required

    • How-to question

      Agent answers

  3. Preview

    Grounded
    • Question

      How do I cancel?

    • Source

      Help center

    • Result

      Ready to publish

Designed for the edge cases

What you get on every Plan.

No add-ons. Plans differ only in credits, seats, and Agents.

01

AI Agents with sources

3 Agents on Starter and 10 on Growth, each answering with a citation.

Removeswaiting for an email to arrive.

02

Shared Inbox and assignment

Handed-off chats arrive with the full history. Teammate replies never use credits.

Removesa seat price that grows with the team.

03

In-App Messages

Show a message inside your product to the right people at the right time.

Removesa separate tool for nudges.

04

API, MCP, and CLI

Work with Conversations and Agents from your code, an AI assistant, or the terminal.

Removesthe dashboard as the only way in.

AI Agents with sources
Shared Inbox and assignment
In-App Messages
API, MCP, and CLI
Every feature here runsthrough the same Agent.

Ask how Communicate compares to Hiver.

This page runs on Communicate. Type a question below and the assistant on this page answers it.

FAQ

What Hiver users ask before they switch.

Including the cases where Hiver is the better fit.

READY WHEN YOU ARE

Answer visitors before they email.

Open the Workspace for $1, add your pages, and count what the AI answers alone.

One-time $1 activation · Grounded answers · Human takeover · Cancel anytime