Hiver alternative
The Hiver alternative where the AI answers website chat.
Hiver is a help desk inside Gmail and Outlook, from $24 per user a month. Communicate puts an AI Agent on your website that answers chat itself. Starter is $39 a month for 3 teammates and 3,000 AI replies. Try it for a one-time $1.
One-time $1 activation · 100 credits included · No automatic subscription
The AI answers first.
Your team handles the rest.
Your help center. Your inbox. Your team.
Compare Communicate and Hiver row by rowCommunicate vs Hiver
Every row, at monthly list price.
Hiver wins on working inside Gmail and Outlook, a free plan, email ticketing, WhatsApp, voice, and SLA reports. Communicate wins on AI that answers website chat, price per team, and Actions with approval. All of it is below.
Price for 3 people
Price for 10 people
Works inside Gmail and Outlook
AI that answers website chat
Email ticketing
WhatsApp and voice
Human takeover and shared inbox
Messages inside your product
API, MCP, and CLI access
Hiver figures come from hiverhq.com/pricing, checked on 3 October 2026. Per user, monthly: Lite $24, Growth $34, Pro $59. “Not listed” means the pricing page does not show it; check with Hiver if it matters to you.
Yearly totals, checked
What a support team costs over a year.
Monthly list prices times 12, from hiverhq.com/pricing and our Plans, checked on 3 October 2026. Hiver covers email, WhatsApp, and voice inside Gmail or Outlook, which we mostly do not. Its yearly prices are lower: $19, $29, and $49 per user.
01 · $756 a year
Less for three people
Hiver Growth: 3 users at $34 is $102/mo, or $1,224 a year. Communicate Starter: $39/mo, or $468, with 3,000 AI replies.
02 · $5,892 a year
Less for ten people
Hiver Pro: 10 users at $59 is $590/mo, or $7,080 a year. Communicate Growth: $99/mo, or $1,188.
03 · 3,000
AI replies on Starter
Each one is a chat your team did not have to type.
What changes
Hiver turns Gmail into a help desk. Communicate answers on your website.
Hiver is great when support lives in email. If you want AI to answer visitors on your site, compare what you get.
- 01
AI that answers chat
Communicate’s Agent answers website visitors from your pages, with a source, and hands off when it should.
- 02
No per-user price
Hiver Growth is $34 per user a month. Communicate Starter is $39 for 3 seats; Growth is $99 for 10.
- 03
Actions with approval
The Agent can look up an order or call your API. Mark risky Actions Member required.
Used in production
Already answering customer questions.
- Teams building software
- Teams making content
- Teams running everyday tools
- Autoposting
- Vrid
- Niyam
- FAAD Network
- Nimblocity
Pure Digital- QCall

- Serri
- The Medical Insurance Exchange

How it works
Let the AI answer website chat. Keep Hiver for email.
Setup takes about 5 minutes. Your Hiver widget stays live until you swap the snippet.
Knowledge
ConnectedWebsite
Ready for answers
Help center
Ready for answers
Pricing page
Ready for answers
Handoff rules
SavedSales question
Hand off
Billing question
Member required
How-to question
Agent answers
Preview
GroundedQuestion
How do I cancel?
Source
Help center
Result
Ready to publish
Designed for the edge cases
What you get on every Plan.
No add-ons. Plans differ only in credits, seats, and Agents.
AI Agents with sources
3 Agents on Starter and 10 on Growth, each answering with a citation.
Removeswaiting for an email to arrive.
Shared Inbox and assignment
Handed-off chats arrive with the full history. Teammate replies never use credits.
Removesa seat price that grows with the team.
In-App Messages
Show a message inside your product to the right people at the right time.
Removesa separate tool for nudges.
API, MCP, and CLI
Work with Conversations and Agents from your code, an AI assistant, or the terminal.
Removesthe dashboard as the only way in.
Ask how Communicate compares to Hiver.
This page runs on Communicate. Type a question below and the assistant on this page answers it.
FAQ
What Hiver users ask before they switch.
Including the cases where Hiver is the better fit.
READY WHEN YOU ARE
Answer visitors before they email.
Open the Workspace for $1, add your pages, and count what the AI answers alone.
One-time $1 activation · Grounded answers · Human takeover · Cancel anytime