How you try it
Communicate$1 once: 100 credits that never expire, nothing renews
JivoChatFree plan; 14-day trial
JivoChat alternative
The JivoChat alternative with AI in the Plan, not an add-on.
JivoChat Basic is $28 per agent a month billed yearly, and its AI Agent is listed at $69 per agent a month on top. Communicate Starter is $39 a month for 3 teammates and 3,000 AI replies. Try it for a one-time $1.
One-time $1 activation · 100 credits included · No automatic subscription
Starter3,000
AI in every Plan.
Not a $69 add-on.
Your help center. Your inbox. Your team.
Compare Communicate and JivoChat row by rowCommunicate vs JivoChat
Every row, at monthly list price.
JivoChat wins on a free plan, WhatsApp, Instagram, Facebook, and Telegram, video calls, mobile SDK on Enterprise, and many add-ons. Communicate wins on AI in every Plan, price per team, and Actions with approval. All of it is below.
Price for 3 people
CommunicateStarter: $39/mo total
JivoChatBasic: $84/mo billed yearly
AI that answers chats
CommunicateEvery Plan, 3,000 AI replies on Starter
JivoChatAI Agent: $69 per agent/mo, billed yearly
AI writing help for agents
CommunicateNot offered
JivoChatAI assistant: $13/mo
WhatsApp, Instagram, Facebook
CommunicateComing soon
JivoChatWhatsApp module $27/mo; others included
Video calls
CommunicateNot offered
JivoChatModule or Enterprise
Human takeover and shared inbox
CommunicateEvery Plan
JivoChatEvery plan
Agent takes actions
CommunicateLookups, forms, and your API, with approval rules
JivoChatChatbot integrations
Messages inside your product
CommunicateIn-App Messages on every Plan
JivoChatChat campaigns
API, MCP, and CLI access
CommunicateAll three on every Plan
JivoChatChat API on Enterprise
JivoChat figures come from jivochat.com/pricing, checked on 3 October 2026. Per agent, billed yearly: Basic $28, Professional $42, Enterprise $56; monthly billing costs more. “Not listed” means the pricing page does not show it; check with JivoChat if it matters to you.
Yearly totals, checked
What AI chat for a small team costs over a year.
Yearly prices from jivochat.com/pricing and our Plans, checked on 3 October 2026. JivoChat lists yearly prices, so we compare yearly. We read the AI Agent price as per human agent, as its card says; check with JivoChat for your setup.
01 · $618 a year
Less for three agents, no AI
JivoChat Basic: 3 agents at $28 is $84/mo, or $1,008 a year. Communicate Starter billed yearly: $390, with AI included.
02 · $3,102 a year
Less for three agents with AI
JivoChat Basic plus AI Agent: 3 at $97 is $291/mo, or $3,492 a year. Communicate Starter billed yearly: $390.
03 · $0
Extra for AI on Communicate
Every Plan includes AI replies. Teammate replies are free.
What changes
JivoChat is all-channel chat with add-ons. Communicate is AI chat with everything included.
JivoChat connects website chat, WhatsApp, Instagram, Facebook, and email, and adds AI as paid modules. If AI should answer most chats, compare the total.
- 01
AI included
JivoChat lists its AI Agent at $69 per agent a month, billed yearly. Communicate Starter includes 3,000 AI replies for $39.
- 02
No per-agent price
JivoChat Basic is $28 per agent billed yearly. Communicate Starter is $39 a month for 3 seats.
- 03
Actions with approval
The Agent can look up an order or call your API. Mark risky Actions Member required.
Used in production
Already answering customer questions.
- Teams building software
- Teams making content
- Teams running everyday tools
- Autoposting
- Vrid
- Niyam
- FAAD Network
- Nimblocity
Pure Digital- QCall
- Serri
- The Medical Insurance Exchange
How it works
Add an AI that answers, without stacking add-ons.
Setup takes about 5 minutes. Your JivoChat widget stays live until you swap the snippet.
Knowledge
ConnectedWebsite
Ready for answers
Help pages
Ready for answers
Pricing page
Ready for answers
Handoff rules
SavedSales question
Hand off
Billing question
Member required
How-to question
Agent answers
Preview
GroundedQuestion
Do you deliver on weekends?
Source
Shipping page
Result
Ready to publish
Designed for the edge cases
What you get on every Plan.
No add-ons. Plans differ only in credits, seats, and Agents.
01
AI Agents with sources
3 Agents on Starter and 10 on Growth, each answering with a citation.
Removesa paid AI module per agent.
02
Shared Inbox and assignment
Handed-off chats arrive with the full history. Teammate replies never use credits.
Removesa seat price that grows with the team.
03
In-App Messages
Show a message inside your product to the right people at the right time.
Removesa separate tool for nudges.
04
API, MCP, and CLI
Work with Conversations and Agents from your code, an AI assistant, or the terminal.
Removesthe dashboard as the only way in.
AI Agents with sources
Shared Inbox and assignment
In-App Messages
API, MCP, and CLI
Ask how Communicate compares to JivoChat.
This page runs on Communicate. Type a question below and the assistant on this page answers it.
FAQ
What JivoChat users ask before they switch.
Including the cases where JivoChat is the better fit.
READY WHEN YOU ARE
AI chat with nothing to add on.
Open the Workspace for $1, add your pages, and count what the AI answers alone.
One-time $1 activation · Grounded answers · Human takeover · Cancel anytime