How you try it
Communicate$1 once: 100 credits that never expire, nothing renews
LiveAgent30-day free trial
LiveAgent alternative
The LiveAgent alternative where the AI answers the chat.
LiveAgent is a help desk priced per agent, from $19 a month each, and its AI Answer Assistant helps your agents write replies. Communicate’s AI Agent answers website chat itself. Starter is $39 a month for 3 teammates and 3,000 AI replies. Try it for a one-time $1.
One-time $1 activation · 100 credits included · No automatic subscription
QuestionAnswer
The AI answers first.
Your team handles the rest.
Your help center. Your inbox. Your team.
Compare Communicate and LiveAgent row by rowCommunicate vs LiveAgent
Every row, at monthly list price.
LiveAgent wins on ticketing, a call center, email and social channels, a knowledge base, mobile apps, a 30-day trial, and API on every plan. Communicate wins on AI that answers chat itself, price per team, and Actions with approval. All of it is below.
Price for 3 people
CommunicateStarter: $39/mo total
LiveAgentSmall $57/mo; Medium $105/mo
Price for 10 people
CommunicateGrowth: $99/mo total
LiveAgentMedium: $350/mo
AI that answers customers
CommunicateEvery Plan, 3,000 AI replies on Starter
LiveAgentAI Answer Assistant drafts replies for agents
Ticketing and email
CommunicateEmail channel; Zendesk integration coming soon
LiveAgentCore of the product
Call center
CommunicateNot offered
LiveAgentBuilt in
Knowledge base
CommunicateNot offered
LiveAgentBuilt in
Human takeover and shared inbox
CommunicateEvery Plan
LiveAgentEvery plan
Messages inside your product
CommunicateIn-App Messages on every Plan
LiveAgentChat welcome messages
API, MCP, and CLI access
CommunicateAll three on every Plan
LiveAgentAPI on every plan
LiveAgent figures come from liveagent.com/pricing, checked on 3 October 2026. Per agent, monthly: Small $19, Medium $35, Large $59, Enterprise $85. “Not listed” means the pricing page does not show it; check with LiveAgent if it matters to you.
Yearly totals, checked
What a support team costs over a year.
Monthly list prices times 12, from liveagent.com/pricing and our Plans, checked on 3 October 2026. LiveAgent covers tickets, email, calls, and social, which we mostly do not. Its yearly prices are lower: $15, $29, $49, and $69 per agent.
01 · $792 a year
Less for three agents
LiveAgent Medium: 3 agents at $35 is $105/mo, or $1,260 a year. Communicate Starter: $39/mo, or $468, with 3,000 AI replies.
02 · $3,012 a year
Less for ten agents
LiveAgent Medium: 10 agents at $35 is $350/mo, or $4,200 a year. Communicate Growth: $99/mo, or $1,188.
03 · 3,000
AI replies on Starter
Each one is a chat your team did not have to type.
What changes
LiveAgent is a full help desk. Communicate is AI chat with a team inbox.
LiveAgent brings tickets, email, calls, and social into one help desk. If most of your work is website chat that AI could answer, compare what you pay.
- 01
AI that answers, not just drafts
LiveAgent’s AI Answer Assistant helps agents write replies. Communicate’s Agent answers website chat on its own, with a source.
- 02
No per-agent price
LiveAgent Medium is $35 per agent a month. Communicate Starter is $39 for 3 seats; Growth is $99 for 10.
- 03
Actions with approval
The Agent can look up an order or call your API. Mark risky Actions Member required.
Used in production
Already answering customer questions.
- Teams building software
- Teams making content
- Teams running everyday tools
- Autoposting
- Vrid
- Niyam
- FAAD Network
- Nimblocity
Pure Digital- QCall
- Serri
- The Medical Insurance Exchange
How it works
Let the AI answer chat before an agent opens it.
Setup takes about 5 minutes. Your LiveAgent widget stays live until you swap the snippet.
Knowledge
ConnectedKnowledge base
Ready for answers
Website
Ready for answers
Pricing page
Ready for answers
Handoff rules
SavedSales question
Hand off
Billing question
Member required
How-to question
Agent answers
Preview
GroundedQuestion
How do I reset my password?
Source
Knowledge base
Result
Ready to publish
Designed for the edge cases
What you get on every Plan.
No add-ons. Plans differ only in credits, seats, and Agents.
01
AI Agents with sources
3 Agents on Starter and 10 on Growth, each answering with a citation.
Removesagents typing every first reply.
02
Shared Inbox and assignment
Handed-off chats arrive with the full history. Teammate replies never use credits.
Removesa seat price that grows with the team.
03
In-App Messages
Show a message inside your product to the right people at the right time.
Removesa separate tool for nudges.
04
API, MCP, and CLI
Work with Conversations and Agents from your code, an AI assistant, or the terminal.
Removesthe dashboard as the only way in.
AI Agents with sources
Shared Inbox and assignment
In-App Messages
API, MCP, and CLI
Ask how Communicate compares to LiveAgent.
This page runs on Communicate. Type a question below and the assistant on this page answers it.
FAQ
What LiveAgent users ask before they switch.
Including the cases where LiveAgent is the better fit.
READY WHEN YOU ARE
Let the AI take the first reply.
Open the Workspace for $1, add your pages, and count what the AI answers alone.
One-time $1 activation · Grounded answers · Human takeover · Cancel anytime