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Limited-time launch: lifetime access from $49.

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LiveChat alternative

The LiveChat alternative with AI replies included, not priced per person.

LiveChat is priced per person: Team is $49 per person a month billed yearly, and its AI Agent is sold through Text from $19 per user. Communicate Starter is $39 a month for 3 seats with 3,000 AI replies included. Try it for a one-time $1.

One-time $1 activation · 100 credits included · No automatic subscription

Starter$39

3 seats for $39.

LiveChat Team: $49 per person.

Your help center. Your inbox. Your team.

Compare Communicate and LiveChat row by row

Communicate vs LiveChat

Every row, as each one publishes it.

LiveChat wins on channels, unlimited users on Team, a free 14-day trial without a card, and deep reporting. Communicate wins on a flat price for small teams and AI replies included. All of it is below.

How you start

Communicate$1 once: 100 credits that never expire, nothing renews
LiveChatFree 14-day trial, no card

Price for 3 people

CommunicateStarter: $39 a month
LiveChatTeam: $147 a month billed yearly

AI answers

CommunicateIncluded in every Plan
LiveChatThrough Text, from $19 per user

Channels

CommunicateWebsite chat and email; WhatsApp and Messenger coming soon
LiveChatWebsite, apps, Messenger, Apple Messages, SMS

Users

Communicate1, 3, or 10 seats by Plan
LiveChatUnlimited users on Team

Actions a person approves

CommunicateMember-required Actions
LiveChatNot listed on its pricing page

LiveChat figures come from livechat.com/pricing, checked on 3 October 2026. Team price assumes 3 people billed yearly. “Not listed” means the page does not show it; check with LiveChat if it matters to you.

Three seats, side by side

What a 3-person team pays.

From livechat.com/pricing and our Plans, checked on 3 October 2026.

  1. 01 · $39

    Communicate Starter

    3 seats, 3,000 AI replies, about 1,000 chats a month.

  2. 02 · $147

    LiveChat Team, 3 people

    $49 per person a month billed yearly. AI Agent sold separately through Text.

  3. 03 · LiveChat wins

    On channels and reporting

    Messenger, SMS, Apple Messages for Business, plus a work scheduler on Business.

What changes

LiveChat is a mature live chat. Communicate puts AI first, at a flat Plan price.

LiveChat has years of polish, many channels, and deep reporting. If you are a small team that wants the AI to answer first and people to take the rest, Communicate costs less for 3 seats.

  1. 01

    Flat Plan price

    Starter covers 3 seats for $39 a month. Teammate replies never use credits.

  2. 02

    AI included

    AI replies come with every Plan; no second product to buy.

  3. 03

    Actions with approval

    Look up orders or call your API. Risky Actions wait for a person.

Used in production

Already answering customer questions.

  • Teams building software
  • Teams making content
  • Teams running everyday tools
  • Autoposting
  • Vrid
  • Niyam
  • FAAD Network
  • Nimblocity
  • Pure Digital
  • QCall
  • Serri
  • The Medical Insurance Exchange

How it works

AI answers and a team inbox, set up together.

About 5 minutes to a first answer. No developer needed.

  1. Knowledge

    Connected
    • Help center

      Ready for answers

    • Pricing page

      Ready for answers

    • Policies

      Ready for answers

  2. Handoff rules

    Saved
    • Complaint

      Hand off

    • Refund

      Member required

    • How-to

      Agent answers

  3. Widget

    Live
    • Site

      yourbrand.com

    • Agent

      Answering

    • Inbox

      3 seats

Designed for the edge cases

What you get on every Plan.

Plans differ only in credits, seats, and Agents.

01

AI Agents with sources

Answers grounded in your website and files.

Removesa separate AI product.

02

Shared Inbox

Assign and take over chats with full history.

Removeshandoff by email.

03

In-App Messages

Reach the right people inside your product.

Removesa separate nudge tool.

04

API, MCP, and CLI

Work with Conversations and Agents from code or an AI assistant.

Removesa custom integration.

AI Agents with sources
Shared Inbox
In-App Messages
API, MCP, and CLI
Every feature here runsthrough the same Agent.

Ask how Communicate compares to LiveChat.

This page runs on Communicate. Type a question below and the assistant on this page answers it.

FAQ

What LiveChat buyers ask before they choose.

Including the cases where LiveChat is the better fit.

READY WHEN YOU ARE

AI first, people second, one price.

Open the Workspace for $1, add your site, and invite your team today.

One-time $1 activation · Grounded answers · Human takeover · Cancel anytime