How you try it
Communicate$1 once: 100 credits that never expire, nothing renews
Plain7-day trial, no card
Plain alternative
The Plain alternative for teams not built around Slack.
Plain is built for B2B support in Slack, from $35 per seat a month billed yearly. Communicate is built for website and in-product chat. Starter is $39 a month in total for 3 teammates and 3,000 AI replies. Try it for a one-time $1.
One-time $1 activation · 100 credits included · No automatic subscription
Starter3 seats
Three seats for $39.
Plain: $35 per seat.
Your help center. Your inbox. Your team.
Compare Communicate and Plain row by rowCommunicate vs Plain
Every row, at monthly list price.
Plain wins on Slack, Microsoft Teams, and Discord support, Linear and Jira integrations, a help center, SLAs on Horizon, and SSO on Frontier. Communicate wins on price per team, more AI per dollar, and In-App Messages. All of it is below.
Price for 3 people
CommunicateStarter: $39/mo total
PlainFoundation: $105/mo, billed yearly
AI included
Communicate3,000 AI replies on Starter
Plain2,000 credits on Foundation
Slack, Teams, Discord channels
CommunicateSlack coming soon
PlainCore of the product
Linear and Jira
CommunicateNot offered
PlainFoundation
Help center
CommunicateNot offered
PlainFoundation
Live chat and in-app
CommunicateEvery Plan
PlainFoundation
SSO
CommunicateNot offered
PlainFrontier
API, MCP, and CLI access
CommunicateAll three on every Plan
PlainYes
Plain figures come from plain.com/pricing, checked on 3 October 2026. Foundation is $35/mo for 1 seat plus $35 per extra seat, up to 5; Horizon is $299/mo for 3 seats plus $99 per extra seat, both billed yearly.
Yearly totals, checked
What support for a small team costs over a year.
Yearly prices from plain.com/pricing and our Plans, checked on 3 October 2026. Plain lists Foundation at $35 per seat a month, billed yearly.
01 · $870 a year
Less for 3 people
Plain Foundation: 3 seats at $35 is $1,260 a year. Communicate Starter billed yearly: $390.
02 · $2,598 a year
Less than Plain Horizon
Plain Horizon: $299/mo billed yearly is $3,588 a year. Communicate Growth billed yearly: $990, with 10 seats. Horizon includes more AI credits: 15,000.
03 · $0
For your team’s own replies
Teammate replies never use credits on Communicate.
What changes
Plain is built for B2B Slack support. Communicate is built for website and in-app chat.
Plain is excellent when your customers talk to you in shared Slack channels. If they reach you on your site or in your app, compare.
- 01
Seats in the price
Plain Foundation is $35 per seat a month, billed yearly. Communicate Starter is $39 a month for 3 seats.
- 02
More AI in the Plan
Plain Foundation includes 2,000 AI credits a month. Communicate Starter includes 3,000 AI replies.
- 03
In-App Messages
Show a message inside your product to the right people at the right time, on every Plan.
Used in production
Already answering customer questions.
- Teams building software
- Teams making content
- Teams running everyday tools
- Autoposting
- Vrid
- Niyam
- FAAD Network
- Nimblocity
Pure Digital- QCall
- Serri
- The Medical Insurance Exchange
How it works
Put AI answers on your website and in your app.
Setup takes about 5 minutes. Your Plain widget stays live until you swap the snippet.
Knowledge
ConnectedDocs
Ready for answers
Help center
Ready for answers
Website
Ready for answers
Handoff rules
SavedSales question
Hand off
Billing question
Member required
How-to question
Agent answers
Preview
GroundedQuestion
How do I rotate an API key?
Source
Docs
Result
Ready to publish
Designed for the edge cases
What you get on every Plan.
No add-ons. Plans differ only in credits, seats, and Agents.
01
AI Agents with sources
3 Agents on Starter and 10 on Growth, each answering with a citation.
Removesa per-seat price for every helper.
02
Shared Inbox and assignment
Handed-off chats arrive with the full history. Teammate replies never use credits.
RemovesSlack as the only place customers reach you.
03
Actions with approval
The Agent looks up an order or calls your API. Mark risky Actions Member required.
Removesactions with no approval step.
04
API, MCP, and CLI
Work with Conversations and Agents from your code, an AI assistant, or the terminal.
Removesthe dashboard as the only way in.
AI Agents with sources
Shared Inbox and assignment
Actions with approval
API, MCP, and CLI
Ask how Communicate compares to Plain.
This page runs on Communicate. Type a question below and the assistant on this page answers it.
FAQ
What Plain users ask before they switch.
Including the cases where Plain is the better fit.
READY WHEN YOU ARE
AI chat on your site and in your app.
Open the Workspace for $1, add your docs, and answer your first chats today.
One-time $1 activation · Grounded answers · Human takeover · Cancel anytime