How you start
Communicate$1 once: 100 credits that never expire, nothing renews
SmartsuppFree plan; 14-day trial on paid plans
Smartsupp alternative
The Smartsupp alternative with AI replies in the Plan, not counted as an add-on.
Smartsupp is live chat for online shops, with WhatsApp and Messenger in one inbox. Its Mira AI Agent is priced on top, from $16 a month for 100 conversations. Communicate Starter is $39 a month with 3,000 AI replies, about 1,000 chats, and 3 seats. Try it for a one-time $1.
One-time $1 activation · 100 credits included · No automatic subscription
Starter$39
About 1,000 AI chats.
Included in Starter.
Your help center. Your inbox. Your team.
Compare Communicate and Smartsupp row by rowCommunicate vs Smartsupp
Every row, as each one publishes it.
Smartsupp wins on a free plan, WhatsApp and Messenger today, and low live chat prices. Communicate wins on AI conversations included and Member-required Actions. All of it is below.
Live chat plan
CommunicateSolo: $19 a month
SmartsuppSolo: from $17 a month
AI conversations
CommunicateAbout 1,000 chats on Starter
SmartsuppMira: $16 per 100 a month (annual)
Channels
CommunicateWebsite chat and email; WhatsApp and Messenger coming soon
SmartsuppLive chat, WhatsApp, Messenger, email
MCP and API
CommunicateOn every Plan
SmartsuppOn Plus and above
Actions a person approves
CommunicateMember-required Actions
SmartsuppNot listed on its pricing page
Smartsupp figures come from smartsupp.com/pricing, checked on 3 October 2026. A Smartsupp conversation and a Communicate chat may not count the same way. “Not listed” means the page does not show it; check with Smartsupp if it matters to you.
AI chats for the money
What about 1,000 AI chats costs.
From smartsupp.com/pricing and our Plans, checked on 3 October 2026.
01 · $39
Communicate Starter
3,000 AI replies, about 1,000 chats, and 3 seats.
02 · $16
Smartsupp Mira AI Agent
For 100 conversations a month on an annual plan, on top of a chat plan.
03 · Smartsupp wins
On channels and a free plan
WhatsApp, Messenger, and email in one inbox, and a free plan.
What changes
Smartsupp wins on channels and a free plan. Communicate wins on AI volume.
Smartsupp gives shops live chat, WhatsApp, and Messenger with a free plan. If most chats should be answered by AI, Communicate includes far more AI conversations for the money.
- 01
AI volume included
About 1,000 AI chats on Starter at $39.
- 02
Answers with sources
Every answer links to the page it came from.
- 03
Actions with approval
Look up orders. Risky Actions wait for a person.
Used in production
Already answering customer questions.
- Teams building software
- Teams making content
- Teams running everyday tools
- Autoposting
- Vrid
- Niyam
- FAAD Network
- Nimblocity
Pure Digital- QCall
- Serri
- The Medical Insurance Exchange
How it works
AI answers on your store this afternoon.
About 5 minutes to a first answer. No developer needed.
Knowledge
ConnectedHelp center
Ready for answers
Pricing page
Ready for answers
Policies
Ready for answers
Handoff rules
SavedOrder problem
Hand off
Refund
Member required
How-to
Agent answers
Widget
LiveSite
yourbrand.com
Agent
Answering
Inbox
3 seats
Designed for the edge cases
What you get on every Plan.
Plans differ only in credits, seats, and Agents.
01
AI Agents with sources
Answers grounded in your website and files.
Removespaying per AI conversation.
02
Shared Inbox
Assign and take over chats with full history.
Removeshandoff by email.
03
In-App Messages
Reach the right people inside your product.
Removesa separate nudge tool.
04
API, MCP, and CLI
Work with Conversations and Agents from code or an AI assistant.
Removesa custom integration.
AI Agents with sources
Shared Inbox
In-App Messages
API, MCP, and CLI
Ask how Communicate compares to Smartsupp.
This page runs on Communicate. Type a question below and the assistant on this page answers it.
FAQ
What Smartsupp buyers ask before they choose.
Including the cases where Smartsupp is the better fit.
READY WHEN YOU ARE
More AI chats for the money.
Open the Workspace for $1, add your store pages, and let the Agent answer today.
One-time $1 activation · Grounded answers · Human takeover · Cancel anytime