How you try it
Communicate$1 once: 100 credits that never expire, nothing renews
Tiledesk14-day trial, no card
Tiledesk alternative
The Tiledesk alternative that keeps answering when the month gets busy.
Tiledesk Pro is €149 a month for 3 users and 3,000 conversations, and its FAQ says the chatbot stops when you reach the limit. Communicate Starter is $39 a month for 3 teammates and 3,000 AI replies, and you can top up credits any time. Try it for a one-time $1.
One-time $1 activation · 100 credits included · No automatic subscription
CreditsTopped up
Top up instead of going quiet.
Tiledesk: bot stops at the cap.
Your help center. Your inbox. Your team.
Compare Communicate and Tiledesk row by rowCommunicate vs Tiledesk
Every row, at monthly list price.
Tiledesk wins on channels (WhatsApp, Telegram, SMS, voice), self-hosting, bring-your-own AI model, more conversations per plan at the top end, and mobile apps. Communicate wins on seats at the low end, no hard stop, and Actions with approval. All of it is below.
Entry price
CommunicateSolo $19/mo, 1 seat; Starter $39/mo, 3 seats
TiledeskStarter €49/mo, 1 user
Team plan
CommunicateGrowth $99/mo, 10 seats
TiledeskPro €149/mo, 3 users
Volume each month
Communicate3,000 AI replies on Starter, 8,000 on Growth
Tiledesk800 conversations on Starter, 3,000 on Pro
When you pass the limit
CommunicateTop up credits
TiledeskChatbot stops working
WhatsApp, Telegram, SMS, voice
CommunicateWhatsApp and Messenger coming soon; no SMS or voice
TiledeskYes
Self-hosting and your own AI model
CommunicateNot offered
TiledeskYes
Human takeover and shared inbox
CommunicateEvery Plan
TiledeskTeam inbox
Messages inside your product
CommunicateIn-App Messages on every Plan
TiledeskNot listed on its pricing page
API, MCP, and CLI access
CommunicateAll three on every Plan
TiledeskWebhooks and integrations
Tiledesk figures come from tiledesk.com/pricing-cloud, checked on 3 October 2026. Prices are in euros, billed monthly; yearly is lower (€41 and €124). Business is €499/mo for 5 users and 5,000 conversations. “Not listed” means the pricing page does not show it; check with Tiledesk if it matters to you.
Monthly prices, checked
What each plan gives a small team.
List prices from tiledesk.com/pricing-cloud and our Plans, checked on 3 October 2026. Tiledesk prices in euros and we price in US dollars, so we show both as listed and do not convert. Tiledesk counts conversations; we count AI replies and assume 3 per chat.
01 · 3 seats
For $39, against 1 user for €49
Tiledesk Starter: €49/mo, 1 user, 800 conversations. Communicate Starter: $39/mo, 3 seats, 3,000 AI replies (about 1,000 chats).
02 · 10 seats
For $99, against 3 users for €149
Tiledesk Pro: €149/mo, 3 users, 3,000 conversations. Communicate Growth: $99/mo, 10 seats, 8,000 AI replies (about 2,700 chats).
03 · Never off
When the month runs long
Tiledesk: the chatbot stops at the conversation limit. Communicate: top up credits and the Agent keeps answering.
What changes
Tiledesk is open and flexible. Communicate is simpler to run.
Tiledesk is a strong pick if you want WhatsApp, voice, self-hosting, or your own AI model. If you want website chat with your team behind it, compare the setup and the bill.
- 01
No hard stop at the limit
Tiledesk’s FAQ says the chatbot stops working when you pass the conversation limit. On Communicate, you top up credits and keep going.
- 02
More seats at the low end
Tiledesk Starter is €49 for 1 user. Communicate Starter is $39 for 3 seats, and Growth is $99 for 10.
- 03
Actions with approval
The Agent can look up an order or call your API. Mark risky Actions Member required, so a person approves first.
Used in production
Already answering customer questions.
- Teams building software
- Teams making content
- Teams running everyday tools
- Autoposting
- Vrid
- Niyam
- FAAD Network
- Nimblocity
Pure Digital- QCall
- Serri
- The Medical Insurance Exchange
How it works
Move your Tiledesk bot over in an afternoon.
Setup takes about 5 minutes. Your Tiledesk widget stays live until you swap the snippet.
Knowledge
ConnectedHelp pages
Ready for answers
Pricing page
Ready for answers
Product docs
Ready for answers
Handoff rules
SavedBilling question
Member required
Complaint
Hand off
How-to question
Agent answers
Preview
GroundedQuestion
Do you ship to Italy?
Source
Shipping page
Result
Ready to publish
Designed for the edge cases
What you get on every Plan.
No add-ons. Plans differ only in credits, seats, and Agents.
01
AI Agents with sources
3 Agents on Starter and 10 on Growth, each answering with a citation.
Removestuning tokens and prompts by hand.
02
Shared Inbox and assignment
Handed-off chats arrive with the full history. Teammate replies never use credits.
Removesa per-user price for your team.
03
In-App Messages
Show a message inside your product to the right people at the right time.
Removesa separate tool for nudges.
04
API, MCP, and CLI
Work with Conversations and Agents from your code, an AI assistant, or the terminal.
Removesthe dashboard as the only way in.
AI Agents with sources
Shared Inbox and assignment
In-App Messages
API, MCP, and CLI
Ask how Communicate compares to Tiledesk.
This page runs on Communicate. Type a question below and the assistant on this page answers it.
FAQ
What Tiledesk users ask before they switch.
Including the cases where Tiledesk is the better fit.
READY WHEN YOU ARE
Website chat that never switches off.
Open the Workspace for $1, add your pages, and see how many chats the AI answers alone.
One-time $1 activation · Grounded answers · Human takeover · Cancel anytime