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Trengo alternative

The Trengo alternative for a small team that does not need 10 seats.

Trengo Boost is € 299 a month billed yearly (€ 349 monthly) for 10 users, and AI conversations carry a surcharge. Communicate fits a smaller team: Starter is $39 a month for 3 seats with 3,000 AI replies included. Try it for a one-time $1.

One-time $1 activation · 100 credits included · No automatic subscription

Starter$39

3 seats for $39.

Trengo Boost: € 299.

Your help center. Your inbox. Your team.

Compare Communicate and Trengo row by row

Communicate vs Trengo

Every row, as each one publishes it.

Trengo wins on channels, WhatsApp Business API, 10 users included, and AI Journeys. Communicate wins on a small-team price, AI replies included, and Member-required Actions. All of it is below.

How you start

Communicate$1 once: 100 credits that never expire, nothing renews
TrengoBook a demo

Entry price

CommunicateStarter: $39 a month
TrengoBoost: € 299 a month billed yearly

Users included

Communicate1, 3, or 10 seats by Plan
Trengo10 on Boost, 20 on Pro

AI conversations

CommunicateIncluded in every Plan
TrengoSurcharge: € 0.25–0.30 per conversation

Channels

CommunicateWebsite chat and email; WhatsApp and Messenger coming soon
TrengoWhatsApp, Instagram, Facebook, SMS, voice, email, chat

Actions a person approves

CommunicateMember-required Actions
TrengoNot listed on its pricing page

Trengo figures come from trengo.com/prices, checked on 3 October 2026. Its prices are in euros; we show them as listed. “Not listed” means the page does not show it; check with Trengo if it matters to you.

Entry plan for entry plan

What each entry plan costs.

From trengo.com/prices and our Plans, checked on 3 October 2026.

  1. 01 · $39

    Communicate Starter

    3 seats, 3,000 AI replies, about 1,000 chats a month.

  2. 02 · € 299

    Trengo Boost

    10 users and 6,000 conversations a year, billed yearly. AI conversations cost extra.

  3. 03 · Trengo wins

    On channels and team size

    WhatsApp, Instagram, Facebook, SMS, voice, and email in one inbox for 10 users.

What changes

Trengo is built for bigger teams on many channels. Communicate is built for small ones.

Trengo puts WhatsApp, email, Instagram, Facebook, voice, and chat in one inbox for teams of 10 or more. If you are a small team that mainly needs website chat with AI, Communicate costs far less.

  1. 01

    Small-team price

    Starter covers 3 seats for $39 a month.

  2. 02

    AI replies included

    3,000 AI replies on Starter. No per-conversation surcharge.

  3. 03

    Actions with approval

    Call your API from the chat. Risky Actions wait for a person.

Used in production

Already answering customer questions.

  • Teams building software
  • Teams making content
  • Teams running everyday tools
  • Autoposting
  • Vrid
  • Niyam
  • FAAD Network
  • Nimblocity
  • Pure Digital
  • QCall
  • Serri
  • The Medical Insurance Exchange

How it works

A small-team setup, live today.

About 5 minutes to a first answer. No developer needed.

  1. Knowledge

    Connected
    • Help center

      Ready for answers

    • Pricing page

      Ready for answers

    • Policies

      Ready for answers

  2. Handoff rules

    Saved
    • Delivery issue

      Hand off

    • Refund

      Member required

    • How-to

      Agent answers

  3. Widget

    Live
    • Site

      yourbrand.com

    • Agent

      Answering

    • Inbox

      3 seats

Designed for the edge cases

What you get on every Plan.

Plans differ only in credits, seats, and Agents.

01

AI Agents with sources

Answers grounded in your website and files.

Removesa per-conversation AI surcharge.

02

Shared Inbox

Assign and take over chats with full history.

Removeshandoff by email.

03

In-App Messages

Reach the right people inside your product.

Removesa separate nudge tool.

04

API, MCP, and CLI

Work with Conversations and Agents from code or an AI assistant.

Removesa custom integration.

AI Agents with sources
Shared Inbox
In-App Messages
API, MCP, and CLI
Every feature here runsthrough the same Agent.

Ask how Communicate compares to Trengo.

This page runs on Communicate. Type a question below and the assistant on this page answers it.

FAQ

What Trengo buyers ask before they choose.

Including the cases where Trengo is the better fit.

READY WHEN YOU ARE

A price that fits a small team.

Open the Workspace for $1, add your site, and invite your team today.

One-time $1 activation · Grounded answers · Human takeover · Cancel anytime