How you start
Communicate$1 once: 100 credits that never expire, nothing renews
WatiNot listed on its pricing page
Wati alternative
The Wati alternative for support on your website, not on WhatsApp.
Wati is built on the WhatsApp Business API: broadcasts, automations, and AI agents for sales over WhatsApp. Its entry plan is listed at ₹999. Communicate answers customers on your website and hands off to your team: Starter is $39 a month. Try it for a one-time $1.
One-time $1 activation · 100 credits included · No automatic subscription
SiteLive
Your website.
Chat widget and email.
Your help center. Your inbox. Your team.
Compare Communicate and Wati row by rowCommunicate vs Wati
Every row, as each one publishes it.
Wati wins on WhatsApp, broadcasts, and 5 users included on Pro and Business. Communicate wins on website support answers with sources, Member-required Actions, and In-App Messages. All of it is below.
Main channel
CommunicateWebsite chat and email
WatiWhatsApp
CommunicateComing soon
WatiWhatsApp Business API
Broadcasts
CommunicateNot offered
WatiUnlimited, charged per its rate card
Answers with sources
CommunicateEvery answer links its page
WatiNot listed on its pricing page
In-App Messages
CommunicateOn every Plan
WatiNot listed on its pricing page
Wati figures come from wati.io/pricing, checked on 3 October 2026. Its page shows prices in rupees and extra users in dollars; we show both as listed. “Not listed” means the page does not show it; check with Wati if it matters to you.
What each one is for
Pick the tool for the channel.
From wati.io/pricing and our Plans, checked on 3 October 2026.
01 · $39
Communicate Starter
3 seats, 3,000 AI replies, about 1,000 chats a month.
02 · ₹999
Wati entry plan
With 500 free AI Co-pilot credits a month.
03 · Wati wins
On WhatsApp
WhatsApp Business API, broadcasts, automation triggers, and commerce integrations.
What changes
Wati is a WhatsApp platform. Communicate is website support.
Wati runs WhatsApp broadcasts, automations, and lead-qualifying AI. If your customers ask questions on your website and you want cited AI answers there, Communicate fits that job.
- 01
Answers with sources
Every answer links to the page it came from.
- 02
A Shared Inbox
Handed-off chats arrive with full history.
- 03
Actions with approval
Call your API from the chat. Risky Actions wait for a person.
Used in production
Already answering customer questions.
- Teams building software
- Teams making content
- Teams running everyday tools
- Autoposting
- Vrid
- Niyam
- FAAD Network
- Nimblocity
Pure Digital- QCall
- Serri
- The Medical Insurance Exchange
How it works
Website support live this afternoon.
About 5 minutes to a first answer. No developer needed.
Knowledge
ConnectedHelp center
Ready for answers
Pricing page
Ready for answers
Policies
Ready for answers
Handoff rules
SavedOrder problem
Hand off
Refund
Member required
How-to
Agent answers
Widget
LiveSite
yourbrand.com
Agent
Answering
Inbox
3 seats
Designed for the edge cases
What you get on every Plan.
Plans differ only in credits, seats, and Agents.
01
AI Agents with sources
Answers grounded in your website and files.
Removesa WhatsApp tool doing website support.
02
Shared Inbox
Assign and take over chats with full history.
Removeshandoff by email.
03
In-App Messages
Reach the right people inside your product.
Removesa separate nudge tool.
04
API, MCP, and CLI
Work with Conversations and Agents from code or an AI assistant.
Removesa custom integration.
AI Agents with sources
Shared Inbox
In-App Messages
API, MCP, and CLI
Ask how Communicate compares to Wati.
This page runs on Communicate. Type a question below and the assistant on this page answers it.
FAQ
What Wati buyers ask before they choose.
Including the cases where Wati is the better fit.
READY WHEN YOU ARE
Support where customers find you first.
Open the Workspace for $1, add your site, and see real answers today.
One-time $1 activation · Grounded answers · Human takeover · Cancel anytime