How you try it
Communicate$1 once: 100 credits that never expire, nothing renews
Yellow.aiFree plan: 1 AI agent, 500 resolutions a month
Yellow.ai alternative
The Yellow.ai alternative for website chat with a flat monthly bill.
Yellow.ai’s free plan includes 500 resolutions a month, then charges $0.99 for each one. Communicate Starter is $39 a month for 3,000 AI replies, about 1,000 chats, with 3 teammates in a Shared Inbox. Try it for a one-time $1.
One-time $1 activation · 100 credits included · No automatic subscription
Starter$39
A flat $39, not $0.99 a chat.
Yellow.ai: 500 free, then per resolution.
Your help center. Your inbox. Your team.
Compare Communicate and Yellow.ai row by rowCommunicate vs Yellow.ai
Every row, at list price.
Yellow.ai wins on its free tier, voice, email, 35+ channels, and enterprise security certifications. Communicate wins on a flat bill at volume, seats in a Shared Inbox, and self-serve setup. All of it is below.
How you pay
CommunicateFlat Plan: $39 for 3,000 AI replies
Yellow.ai$0.99 per resolution after the first 500
Cost at 1,000 AI chats
Communicate$39 (Starter)
Yellow.aiAbout $495
Bigger plans
CommunicateGrowth $99/mo, public price
Yellow.aiEnterprise: contact sales
Voice and email agents
CommunicateEmail; no voice
Yellow.aiVoice, chat, and email
Channels
CommunicateWebsite chat and email; WhatsApp and Messenger coming soon
Yellow.ai35+ channels
Security certifications
CommunicateNo SOC 2 or ISO yet
Yellow.aiSOC 2, GDPR, ISO on Enterprise
Shared Inbox with seats
Communicate3 seats on Starter, 10 on Growth
Yellow.aiNot listed on the free plan
API, MCP, and CLI access
CommunicateAll three on every Plan
Yellow.aiNot listed on the free plan
Yellow.ai figures come from yellow.ai/pricing, checked on 3 October 2026. Costs over 500 resolutions are our math at $0.99 each. “Not listed” means the pricing page does not show it; check with Yellow.ai if it matters to you.
Monthly cost, checked
Where each one is the better deal.
List prices from yellow.ai/pricing and our Plans, checked on 3 October 2026. Yellow.ai counts resolutions; we count AI replies and assume 3 per chat.
01 · Yellow.ai wins
Up to 500 resolutions
Yellow.ai’s free plan includes 500 resolutions a month at $0. Below that, it costs less than any paid Plan here.
02 · About $99 vs $39
At 600 resolutions
Yellow.ai: 100 extra resolutions at $0.99 each, about $99. Communicate Starter: $39 for about 1,000 chats.
03 · About $495 vs $99
At 1,000 resolutions
Yellow.ai: 500 extra at $0.99, about $495. Communicate Growth: $99 for 8,000 AI replies, about 2,700 chats.
What changes
Yellow.ai is built for enterprise. Communicate is built for small teams.
Yellow.ai covers voice, email, and 35+ channels, with enterprise security. If you need website chat and a small team behind it, the bill and the setup look different.
- 01
A bill you can predict
Starter is $39 for 3,000 AI replies. Teammate replies never use credits. Top up if a month runs long.
- 02
A Shared Inbox for your team
Handed-off chats arrive assigned, with the full history. 3 seats on Starter, 10 on Growth.
- 03
Actions with approval
The Agent can look up an order or call your API. Mark risky Actions Member required, so a person approves first.
Used in production
Already answering customer questions.
- Teams building software
- Teams making content
- Teams running everyday tools
- Autoposting
- Vrid
- Niyam
- FAAD Network
- Nimblocity
Pure Digital- QCall
- Serri
- The Medical Insurance Exchange
How it works
Run both on the same month of chats.
Setup takes about 5 minutes. Keep your Yellow.ai agent live while you compare.
Knowledge
ConnectedHelp center
Ready for answers
Returns policy
Ready for answers
Pricing page
Ready for answers
Handoff rules
SavedRefund over $100
Member required
Angry customer
Hand off
Shipping question
Agent answers
One month
CountedResolved by AI
600
Over 500 free
100 × $0.99
Communicate Starter
$39 flat
Designed for the edge cases
What you get on every Plan.
No sales call. Plans differ only in credits, seats, and Agents.
01
AI Agents with sources
3 Agents on Starter and 10 on Growth, each answering with a citation.
Removesa per-resolution meter.
02
Shared Inbox and assignment
Take over any chat. Teammate replies never use credits.
Removesa separate help desk for handoff.
03
In-App Messages
Show a message inside your product to the right people at the right time.
Removesa separate tool for nudges.
04
API, MCP, and CLI
Work with Conversations and Agents from your code, an AI assistant, or the terminal.
Removeswaiting on an enterprise contract for access.
AI Agents with sources
Shared Inbox and assignment
In-App Messages
API, MCP, and CLI
Ask how Communicate compares to Yellow.ai.
This page runs on Communicate. Type a question below and the assistant on this page answers it.
FAQ
What Yellow.ai users ask before they switch.
Including the cases where Yellow.ai is the better fit.
READY WHEN YOU ARE
A flat bill when the chats pile up.
Open the Workspace for $1, add your pages, and count a month of chats against a flat Plan.
One-time $1 activation · Grounded answers · Human takeover · Cancel anytime